- 1-year outsourced contract (renewable & convertible)
- $4200 - $5000 + Offsite stand-by allowance $200
- Mon – Fri: 8:30am – 6pm
- Ang Mo Kio
Job Responsibilities:
- Administrating Active Directory and Windows Update Services
- Manage and maintain all Active Directory objects, DNS records and Group Policies, handling requests for creation and removal of related items
- Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
- Performing system recovery if needed.
- Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
- Ensuring that the System runs according to contractual specifications after problem resolution.
- Providing advice on system / database performance monitoring and tuning.
- Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
- Complete all Service Requested accordingly to SLA timeframe.
- Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
- Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
- Coordinating system development tasks to include design, integration and formal testing on the Change Request.
- Overseeing all transitions into production on the Change Request.
- Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
- Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
- Managing and document system configurations on the Change Request.
- Perform troubleshooting and resolve incident based on SLA.
- Generating the relevant administrative records and reports.
Period:
- 1-year outsourced contract (renewable & convertible)
Location:
Working hours:
Salary:
- $4200 - $5000 + Offsite stand-by allowance $200
Job Requirements:
- Minimum Diploma, preferably IT or Engineering-related
- Minimum 1-2 years of working experience in DBA and operation management in MS SQL Enterprise Server
- Proficient in Linux / Unix environment shell scripting
- Familiar with virtualization technologies
- Experience in setting up and supporting database mirroring, failover clustering would be advantageous
- Relevant working experience as an MYSQL/ MARIA DB / MS SQL Database Administrator in production environment would be advantageous
- Managing experience of MS SQL servers (2016, 2019,2022)
Preferred Skills:
- Strong understanding in Database clustering techniques and operations
- Past working experience in Cloud environment is an advantage
- Able to handle demanding service response and recovery turnaround
- Able to manage daily support tasks to meet stringent SLA requirements
- Excellent scheduling and multitasking skills
- Meticulous and process-oriented
- Good, hard-working attitude with ability to work well under pressure
- Good communication skills English (written, spoken) to liaise with native English-speaking clients
- Good analytical skills with ability to work with others to resolve problems
- Good organization skills, with ability to properly document and track information
- Preferably with Microsoft Certification and/or ITIL certification
- Dynamic, customer oriented, experience working in a fast-paced environment
- Committed and motivated individual and willing to work odd hours at times when required
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Reg No: R )
Please ensure that applications sent through email are no bigger than 1Mb .
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832 )
160 Robinson Road, #13-07/08/09 SBF Center, Singapore
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