Job description
Business type
Types of Jobs - IT, Digital et Data
Job title
DBA Expert - Sybase/PostgreSQL
Contract type
Permanent Contract
Job summary
Sybase & PostgreSQL team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France , UK) and Asia remotely from Singapore.
France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore
· Sybase & PostgreSQL Expert is a technical expert role within the Database team and will be responsible for managing, administration and supporting the Sybase & PostgreSQL Database technologies for the bank.
· He/She will be the technical point of contact for the Run team.
· He/She will be a technical L3 resource for Sybase & PostgreSQL database services in CA-CIB.
As such, he/she will provide support for all production support activities within the Database team in Singapore.
· He/She is accountable for the overall health and stability of the technical solutions within his scope.
· He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects.
· He/She will work with L3/Service Manager to gain control over the scope of technical activities, develop best practices and gain knowledge over all aspects of support.
Scope of duties:
Job Responsibilities
The Expert has a wide spectrum of responsibilities and actions.
Person will be responsible for following (but not limited to) responsibilities in day-to-day work:
As the Expert of the team, he/she:
· act as the last level of escalation for the team members
· own Incident, Problem and change management process for the team
· assigns technical tasks and manages delegation
· animates the team to encourage collaboration and sharing of practices
· participates to recruitment process for the team
As the Expert of his/her scope of activity, he/she:
· is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
· Is the final technical approver for any changes into Sybase and PostgreSQL technology and is accountable for any technical changes in the environment from a RUN/BAU perspective
· Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
· Participates in global Infra events (like Power down and DR Tests)
· ensures activity is performed in compliance with norms, standards, processes and procedures
· ensures documentation is up to date and relevant for use
· lead the continuous improvement initiatives
· responsible to drive and deliver root cause for any high severity issues
· Focus on automation and optimum use of the team to improve efficiency
· Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
Supplementary Information
Legal and Regulatory Responsibilities:
· Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
· Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
Complete all mandatory training as required to attain and maintain competence.
Job Specific Environment and/or Organization
· Fluent in English
· Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
· Rotational Shift schedule is followed;
Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).
Position location
Geographical area
Asia, Singapore
City
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Bachelor and above in relevant discipline
Level of minimal experience
6-10 years
Experience
Requirements
Ø 8 - 10 years of Sybase & PostgreSQL DBA experience in administration and management of IT Database technologies primarily Sybase ASE & Replication , PostgreSQL cluster with replication solutions;
Ø Bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
Ø Knowledge of different domains of IT Security;
Ø Working & hands-on experience in administering the DB technologies;
Ø Must have experience in working in similar Production setup in Run (Operations) mode;
Ø Ability to apply risk based approach while working on assigned responsibilities;
Ø Experience in defining, implementing, and enforcing Database Security policies for data security solutions;
Ø Must have working experience in a Large enterprise level environment, working experience in financial organization is preferred;
Ø Excellent in analytical, communication and documentation skills;
Ø Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
Ø Must have strong understanding of ITIL processes and comfortable working in process oriented