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Urgent! DC Engineering Ops, CNOC Intern #GeneralInternship Job Opening In Singapore, Singapore – Now Hiring Singtel

DC Engineering Ops, CNOC Intern #GeneralInternship



Job description

Passionate about making a real impact?

Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator.

You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave.

Be empowered to co-create the future with our dynamic teams!


Make an Impact by

DC Centralized Network Operations Management

  • Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact, and SLA

  • Customer Request fulfilment and system management such as Electronic Visitation Management System

  • Perform benchmarking on the system performance between all DCs and present to management.

  • Based on system data collected, perform system performance matrix and translate to individual DC for efficient operational

  • To ensure all IOT sensors deployed are accurate and good working condition, escalate to Technical specialists’ team for resolutions if data collected not accurate.

  • Able to perform troubleshooting of network connection relating to BMS/EMS/PQMS that affected the accuracy of data collection.

  • Equipped with analytic mind to read, understand and digest data collect, to provide information and recommendation for better operate the DC.

  • Must be very sound with all system MOP/SOP to provide system recovery solutions
  • DC Facilities Management

  • Perform Event Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre is in normal function (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.).

  • Ensure all DC supporting infrastructure (i.e., Building Monitoring System (BMS), Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System, etc) are functioning well.

  • Update and maintain all DC related documentation, including reports generation where needed

  • Coordinate with various stakeholders to fix the technical issues to provide timely support to customers.

  • Coordinate maintenance and shutdowns (e.g., working with vendors for DC electrical and mechanical systems
  • Incident / Change / Customer Management and other requirements

  • Manage Incidents and Closure, including Root Cause Analysis on incidents

  • Raise the necessary requests from such as Change Request or notifications requests to the customers as part of service maintenance

  • Liaise with internal and external customers and ensure that customers’ contractual service level agreements are met

  • Perform other duties such as access clearance, and participate in projects as require
  • Skills for Success

  • ITE or Diploma in Engineering / IT Good knowledge in Data Centre Facilities and Operations Support as well as Data Centre Operations Best Practice 

  • Team player who is also able to perform independently.

  • Able to multi-task and work under pressure

  • Well organized and able to reschedule priorities as circumstances change.


  • Good communication skills (both verbal & written)

  • Analytical with good problem-solving skills.

  • Positive attitude and Proactive
  • Your Career Growth Starts Here.

    Apply Now!


    Required Skill Profession

    Engineers



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