Job Overview
Company
INGRASYS (SINGAPORE) PTE. LTD.
Location
North East Community Development Council
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Job Description
Responsibilities:
- Lead a team of Application Engineers (AE) and Technicians in debugging activities for Server and Rack products that fail during production testing.
- Perform testing, analysis, and troubleshooting on failed products, and collaborate with customers, HQ, and factory teams for corrective actions and improvements.
- Identify root causes of failures and isolate defective components or failure modes.
- Work cross-functionally with engineering, quality, and production teams on improvement and corrective action initiatives.
- Participate in continuous improvement (Kaizen) activities to enhance product reliability and process efficiency.
- Prepare, revise, and maintain Work Instructions (WI) as required.
- Provide training to technicians on Work Instructions and troubleshooting procedures.
- Support New Product Introduction (NPI) processes and assist during mass production ramp-up.
- Participate in ISO implementation and maintenance activities to ensure compliance with quality management systems.
Requirements:
- Willing to work 12 hours shift, permanent shift (Day: 7am - 7pm or Night: 7pm - 7am)
- Diploma or higher in an Engineering discipline.
- Minimum 3 years of relevant experience in server, rack, or electronics manufacturing environments.
- Strong analytical and troubleshooting skills in diagnosing hardware failures.
- Experience working with cross-functional teams including customers, R&D, and system/test engineers.
- Knowledge of Linux is preferred.
- Good communication skills and a proactive approach to problem-solving.
About INGRASYS (SINGAPORE) PTE. LTD.
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