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Urgent! Deputy Technical Operations Manager Job Opening In Singapore, Singapore – Now Hiring SYSTEXASIA PTE. LTD.
Roles & Responsibilities
You will front the Managed Services Operations with the lead from the Service Delivery Manager.
Being a Deputy Technical Operations Manager requires a blend of technical knowledge, leadership, and project management skills.
The role involves overseeing the technical infrastructure, managing a team of technical professionals, ensuring system reliability and security, and continuously seeking ways to improve operational efficiency.
Effective communication, problem-solving abilities, and the capacity to adapt to evolving technologies and business needs are essential for success in this position.
Technical Operations Leadership:
· Oversee all technical operations within the organization, including infrastructure management, system administration, and Managed Services operations.
· Ensure the reliability, availability, and performance of technical systems and services to meet business requirements and service level agreements (SLAs).
· Monitor key performance indicators (KPIs) related to technical operations and take proactive measures to address issues and optimize performance.
Team Management and Leadership:
· Lead and manage technical teams, including system administrators, Virtualization, Storage, Backup and infrastructure support staff.
· Provide direction, guidance, and support to team members, fostering a culture of collaboration, accountability, and continuous learning.
· Set performance goals and expectations for team members and conduct regular performance evaluations.
Technical Planning and Implementation:
· Develop and implement strategies for optimizing technical operations, improving efficiency, and reducing operational costs.
· Collaborate with other departments to align technical operations with business goals and objectives.
· Identify emerging technologies and trends relevant to technical operations and develop plans for their adoption and integration.
Incident Management and Problem Resolution:
· Responsible for incident management processes to ensure timely resolution of technical issues and minimize service disruptions.
· Coordinate with technical teams to troubleshoot and resolve complex technical problems, escalating issues as needed.
· Implement preventive measures and corrective actions to address root causes of recurring incidents.
· Ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes.
The TOM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents.
Change Management and Deployment:
· Manage the planning and implementation of changes to technical systems and infrastructure, ensuring minimal disruption to operations.
· Coordinate with stakeholders to communicate changes, obtain approvals, and mitigate risks associated with changes.
Disaster Recovery (DR):
· Implement disaster recovery plans.
· Ensure regular testing and updating of DR procedures.
· Coordinate with relevant teams to ensure business continuity in the event of a disaster.
Audit and Compliance:
· Ensure compliance with industry standards and regulations.
· Conduct regular audits of systems and processes.
· Implement corrective actions based on audit findings to improve systems and processes.
Documentation and Knowledge Management:
· Establish and maintain documentation for technical systems, processes, and procedures.
Promote knowledge sharing and collaboration among technical teams, ensuring that knowledge is captured, documented, and accessible to all relevant stakeholders.
Qualifications:
- Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
- Information Technology Infrastructure Library (ITIL) foundation certification
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Unlock Your Deputy Technical Potential: Insight & Career Growth Guide
Real-time Deputy Technical Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Deputy Technical in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4480 jobs in Singapore and 3877 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Deputy Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SYSTEXASIA PTE. LTD. is currently hiring and seeking a Deputy Technical Operations Manager to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SYSTEXASIA PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Deputy Technical Operations Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Deputy Technical Operations Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Deputy Technical Operations Manager interview at SYSTEXASIA PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SYSTEXASIA PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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