Design and Construction Project Executive

Job description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Design and Construction Project & CAFM Executive

ROLE AND RESPONSIBILITIES

OVERALL ROLE

This position will be required to work closely with either the Design and Construction Manager, Assistant Manager or the client (or both) and play a pivotal role in driving project success.

While you will be taking ownership of managing the masters of space chargeback, reporting and occupancy movement within the client premises with high accuracy, include South East Asia regions, you will also be assisting the Design and Construction Manager and working with Assistant Manager to manage churn move requests from the client business groups, and small projects from space planning to execution process and ensure deliverables within the timeline.

The role will be required to engage & interface not only with Real Estate and Services (RES), but also with business groups, facilities management team and external parties to assure the CAFM master data is updated in a dynamic environment & churns deliverables with excellent standard and achieve clients' satisfaction.

Located in Singapore, the Design and Construction Project & CAFM Executive will be working along with the Design and Construction Manager and Assistant Manager on Singapore portfolio and other South-East Asia regions via client CAFM system.

MAJOR RESPONSIBILITIES

Space, Project & Move Management

Working closely with Design & Construction Manager and Assistant Manager and client to ensure high accuracy of CAFM update for reporting to relevant stakeholders.

Ensure monthly space chargeback reporting is updated in accordance with business groups' feedback and sign off before the cut-off timeline.

Active liaison with regional CAFM team to ensure CAFM information for South-East Asia regions is constantly updated and involved in discussion to resolve and CAFM matters.

Co-Lead with Assistant Manager on churn moves & small projects in accordance with business requirement and target timeline with ability to manage external contractors, vendors, and onsite facilities management team

Ensuring that proposals for small project is aligned with the client design guideline & in compliance to local health and safety standard / policy.

Creation of ADT / CAD drawings for projects of Space planning and ensuring the compliance of local codes of authority and update into client CAFM system

Co-lead with Design and Construction Manager and Assistant Manager and coordinate with relevant stakeholders and vendors on cost and timeline for all move requests

Explore and Introduce technology and digital platforms to improve Project management and CAFM space chargeback reporting

Ensure data integrity of all systems across the Region and perform audits from time to time

Actively work closely with the Finance, Engineering and Hospitality teams to ensure that all site financial operations are meeting or exceeding targets, financial processes as well as controls are always adhered to.

Generate reports and conduct presentations as per the service delivery requirements and overall account management.

Client/Stakeholder Management (in direct support to Singapore Site Lead)

Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved

Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators

Deliver an exceptional quality of service to the Client, as reflected by Client feedback

Staff Management

Actively encourage an environment that support teamwork, co-operation, performance excellence and personal success

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

Excellent verbal and written communication skills as well as presentation skills

Able to adapt in a fast-paced working environment and versatile in meeting client requirement

Strong analytical, organization and administration skills

A minimum of 4-6 years in the space occupancy strategy-planning & project management / construction fit-out industry

An added benefit would be a relevant certification in space occupancy management, project management, building, business, or other related field; however, this is not a must.

Proficiency in AutoCAD system and Archibus system will be advantage

Able to commit supervision ad-hoc works during weekends and public holidays

Experience in Asia Pacific is desired, specifically Singapore or Hong Kong

Critical Competencies for Success (with corresponding 'I am JLL behaviours')

Client Focus & Relationship Management – 'I Value my Customers'

Demonstrates proactive & professional approach to customer service and stakeholder engagement

Has a natural hospitality-orientated communications acumen

Ability to interact with a wide range of client staff, including senior levels

Ability to manage conflict and balance between client and firm requirement

Has a customer service-oriented attitude

People Management – 'I am a Team Player'

Ability to promote open, constructive and collaborative relationships at all levels and work closely within onsite Work Dynamics – Integrated Facility Management team

Ability to support ad-hoc activities tasked by Design & Construction Manager or client and ensure deliverables achieve clients' satisfaction

Program Management & Organizational Skills – 'I am Proactive'

Excellent planning & organizational skills to prioritize work and meet tight deadlines

Proven ability to manage multiple and complex operational matters daily

Problem Solving & Strategic Thinking – 'I am Innovative'

Capacity to deal with ambiguity and solve complex problems effectively

Analytical, proven ability to solve problems using a quantitative approach

Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

Natural communicator who enjoys engaging at all levels

Self-motivated and confident

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo

Works well with diverse teams from various countries/cultures

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below.

We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate.

We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.

As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That's why we're committed to our purpose to shape the future of real estate for a better world.

We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Required Skill Profession

Other General