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Urgent! Desktop Support Assistant - Automation Manufacturing Industry / 5 days / Woodlands Link [2683] Job Opening In Singapore, Singapore – Now Hiring THE SUPREME HR ADVISORY PTE. LTD.
Contact Information:
WhatsApp: (Kyler)
Email:
Job Details:
Salary: $3,000 - $4,000
Location: Woodlands
Working day: Monday – Friday
Working Hour: 8:30am - 6:15pm
Job Description:
Providing frontline assistance to end-users, attending to queries, troubleshooting technical issues, and resolving hardware, software, or network related problems.
Installing, updating, and/or configuring software applications on users' devices, ensuring they have the necessary tools to perform their tasks efficiently.
Maintaining and troubleshooting hardware faults on devices such as computers, laptops, printers, scanners and other peripherals.
Monitoring and troubleshooting network-related issues, including connectivity problems, internet outages, and LAN/WAN performance degradation.
Creating, updating and managing user accounts on various systems and applications, including password resets and access permissions.
Implementing/maintaining IT security measures to protect systems and data from potential cyber security threats, including installing and updating antivirus software and conducting periodic security audits.
Ensuring data integrity and implementing backup/recovery procedures to prevent data loss.
Additionally, helping users recover lost or corrupted data when required.
Assist users with mobile device setup, configuration and troubleshooting issues, including but not limited to email synchronization and app installations.
Provide assistance to issues raised by remote or off-shore employees, analyze and resolve issues via remote access tools or phone support.
Maintaining an inventory of hardware and software assets, tracking asset status and managing hardware and software licenses.
Creating and updating documentation for common IT procedures, troubleshooting guides and system configurations to assist users.
Conducting training sessions or creating resources to educate users on IT best practices, software usage, and security awareness.
Liaising with third-party vendors on hardware, software and services related queries/requirements, including support contracts and warranty claims.
Ensure IT practices and procedures comply with relevant regulations and internal policies.
Identifying areas of improvement in IT support processes and implementing changes to enhance efficiency and user satisfactions.
Requirements:
Minimum Diploma in Information Technology.
Preferably with 2 years’ relevant work experience.
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Unlock Your Desktop Support Potential: Insight & Career Growth Guide
Real-time Desktop Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Desktop Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5584 jobs in Singapore and 4769 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Desktop Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! THE SUPREME HR ADVISORY PTE. LTD. is currently hiring and seeking a Desktop Support Assistant Automation Manufacturing Industry / 5 days / Woodlands Link [2683] to join their team. Feel free to download the job details.
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