Desktop Support Engineer

Responsibilities:

• Provide support for PCs, laptops, Outlook, Windows, and Mac systems.
  
  
• Troubleshoot software and hardware issues effectively.
  
  
• Support hardware components of desktops, notebooks, printers, and scanners.
  
  
• Deliver timely and high-quality IT support services.
  
  
• Resolve basic IT issues such as disk cleanup and printer jams.
  
  
• Install and uninstall software on desktop PCs and laptops.
  
  
• Perform additional tasks as assigned.
  
  

Requirements:

• Minimum NITEC qualification in an IT-related field.
  
  
• Strong knowledge of computer hardware, including chipsets, memory modules, and peripherals.
  
  
• Familiarity with operating systems, software applications, and remote connection tools.