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Desktop Support Engineer L1 Job Opening In Singapore, Singapore – Now Hiring Total IT Global


Job description

At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’.

We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers.

We partner with high-growth enterprises to guide them through complex digital transformations with a consultative approach, offering customized solutions and services for all their business needs, across the entire IT asset life cycle.

Constant innovation and service excellence continue to position Total IT Global as a Digital Experience Enabler at the leading edge of innovation.

The Role

You will be responsible for :

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to usage of standard applications and IT services.
  • Providing monthly help desk reports.

Ideal Profile

  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
  • You have excellent communication and interpersonal skills.
  • You are a strong team player who can manage multiple stakeholders
  • You are highly goal driven and work well in fast paced environments
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are willing to undertake 0-30% travel.

What's on Offer?

  • Great work environment
  • Join a well known brand within IT Services
  • Work within a company with a solid track record of success

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Desktop Support Potential: Insight & Career Growth Guide


Real-time Desktop Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Desktop Support roles.

5578 Jobs in Singapore
5578
4764 Jobs in Singapore
4764
Download Desktop Support Jobs Trends in Singapore and Singapore

Are You Looking for Desktop Support Engineer L1 Job?

Great news! is currently hiring and seeking a Desktop Support Engineer L1 to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Total IT Global adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Desktop Support Engineer L1 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Desktop Support Engineer L1?

Key qualifications for Desktop Support Engineer L1 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Desktop Support Engineer L1?

To improve your chances of getting hired for Desktop Support Engineer L1, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Desktop Support Engineer L1 Job Success

Total IT Global interview tips for Desktop Support Engineer L1

Here are some tips to help you prepare for and ace your Desktop Support Engineer L1 job interview:

Before the Interview:

Research: Learn about the Total IT Global's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Desktop Support Engineer L1 interview at Total IT Global, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Total IT Global's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Desktop Support Engineer L1 Positions

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