Job Overview
Company
JK TECHNOLOGY PTE LTD
Location
singapore, singapore
Category
Computer Occupations
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Job Description
Job Description:
- Maintenance of IT peripherals, including backup & recovery
- Set-up, installation, re-installation or migration of IT peripherals
- Relocation of IT peripherals within premises
- Provide onsite support at the client's premises, remote support by phone & email, and standby support.
Handling clients/ end-users ' IT-related requests - Troubleshoot hardware & software issues
- Users profile administration
- Interface with other maintenance vendors (eg, IBM, HP, Microsoft, etc) for problem reporting.
Place a service call and follow up until the problem has been resolved. - Installation and configuration of software according to the customer's standard
Requirements:
- Minimum ITE / Diploma in IT or equivalent
- At least 2 years (s) of working experience in the IT field
- User support experience is preferred
- Basic networking support & support in the OS platform
- Have Customer Service Skills/ Good Communication Skills/ Team Player,/ Take the Initiative
- Able to work under pressure and in a fast-paced environment
Others:
- 5-day work week / w CPF / w Leave Entitlement / w Performance Bonus
- Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer
About JK TECHNOLOGY PTE LTD
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JK TECHNOLOGY PTE LTD is actively hiring for this Desktop/IT Support Engineer position
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