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Urgent! DESKTOPSUPPORT ENGINEER Job Opening In singapore, Singapore – Now Hiring OPUS IT Services Pte Ltd

DESKTOPSUPPORT ENGINEER



Job description

Job Scope

  • Handle and manage all calls escalate by helpdesk
  • Provide technical support to end users on their daily IT usage problem
  • Adhere to the provided Service Level Agreements (SLAs)
  • Responsible in escalating to the Lead for all encounters that has high or potential customer satisfaction issues
  • Requirements

  • Nitec / Diploma in Information Technology or Computer Studies or equivalent
  • At least 1 year relevant experience in related field
  • Good Interpersonal Skills and Customer Service Skills
  • Good understanding of PC hardware configuration and install Microsoft Windows Operating Systems
  • Ability to handle basic network problem determination
  • Able to co-ordinate activities with the relevant parties (Helpdesk, Vendors and customers)
  • Willing to learn attitude and adapt to the changing IT environment
  • Ability to prioritize workload and schedule appointment with customers
  • Must be a team player

  • Required Skill Profession

    Engineers



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      Unlock Your DESKTOPSUPPORT ENGINEER Potential: Insight & Career Growth Guide


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    • Are You Looking for DESKTOPSUPPORT ENGINEER Job?

      Great news! is currently hiring and seeking a DESKTOPSUPPORT ENGINEER to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OPUS IT Services Pte Ltd adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
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    • Interview Tips for DESKTOPSUPPORT ENGINEER Job Success
      OPUS IT Services Pte Ltd interview tips for DESKTOPSUPPORT ENGINEER

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      Before the Interview:
      • Research: Learn about the OPUS IT Services Pte Ltd's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
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      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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      Final Thought:

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