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Desktop/Systems Support Engineer Job Opening In Singapore, Singapore – Now Hiring Centrics Networks Pte Ltd


Job description

The Systems Support Engineer undertakes complex projects related to system provisioning, installations, configurations as well as monitoring and maintenance of systems.

He/She is also familiar with the relevant platforms on which the database is deployed on.

The Systems Support Engineer is able to quickly and effectively solve issues as they arise.

He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays to resolve systems related incidents.

He/She works in a team setting and is proficient in Infrastructure systems and Network related tools and techniques required by the organisation.

He/She is able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team.

He/She is able to communicate effectively and displays high service level standards.

He/She applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimisation of system performance.

He/She implements system improvements and instructs other IT staff in the resolution of most complex issues.

Typical Tasks

Installing and configuring software applications.

Performing system maintenance, patching and upgrades.

Performing hardware repairs and maintenance.

Troubleshooting network connectivity issues.

Providing support for remote and end users.

Resetting user passwords and account management.

Key Tasks

Schedule installations and upgrades in accordance with organisational policies, procedures and protocols.

Propose recommendations to improve performance and client satisfaction.

Lead research initiatives for the development of advanced and automated approaches for system administration.

Install, modify, implement and maintain systems.

Conduct user acceptance tests for the newly deployed systems.

Monitor service-level objectives to ensure that requirements are met or exceeded.

Resolve escalated system-related issues to identify root cause and potential solutions.

Conduct system audits and upgrades.

Investigate cause of systems issues and resolve issues to ensure uninterrupted operations.

Manage the development of service-level objectives and targets.

Provide technical advice on installation, setup, configuration of systems.

Analyse system requirements and performance to optimise the use of network operating systems.

Conduct risk assessments of systems.

Design security and integrity controls.

Develop automated processes to define, measure, and report on service quality, stability and capacity.

Interpret internal or external business issues and recommends solutions and/or best practices.

Analyse the use of new systems to identify enhancement needs.

Define the system maintenance procedures.

Explore opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security.

Skills

Set up and maintenance with Hypervisors such as Hyper-V & VMware.

Excellent communication and interpersonal skills.

Able to work independently and as part of the team.

Critical and Analytical Thinking.

Knowledge of networking concepts (TCP/IP, DNS, DHCP).

Strong technical troubleshooting skills.

Storages such as NAS and SAN.

Knowledge in Windows desktops and servers.

Job Requirements

Experience with Networking, Desktop/User support, Server maintenance and management.

Good problem solving and analytical skills.

Preferred 1-2 years of related working experience.

Experience in Server and Virtualization management.

Nitec, Higher Nitec or Diploma in Information Technology or a related field.

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Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your Desktop Systems Potential: Insight & Career Growth Guide


Real-time Desktop Systems Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Desktop Systems in Singapore, Singapore, highlighting market share and opportunities for professionals in Desktop Systems roles.

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Are You Looking for Desktop/Systems Support Engineer Job?

Great news! is currently hiring and seeking a Desktop/Systems Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Centrics Networks Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Desktop/Systems Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Desktop/Systems Support Engineer?

Key qualifications for Desktop/Systems Support Engineer typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Desktop/Systems Support Engineer?

To improve your chances of getting hired for Desktop/Systems Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Desktop/Systems Support Engineer Job Success

Centrics Networks Pte Ltd interview tips for Desktop/Systems Support Engineer

Here are some tips to help you prepare for and ace your Desktop/Systems Support Engineer job interview:

Before the Interview:

Research: Learn about the Centrics Networks Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Desktop/Systems Support Engineer interview at Centrics Networks Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Centrics Networks Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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