Job Title: DEVOPS Operations Support Engineer (Senior Consultant)
Operations Support Enginer plays a crucial role focusing on integrating security practices within the development and operations processes.
These skilled professionals ensure the creation of secure applications and software while maintaining a fast-paced, efficient development lifecycle.
Responsibilities include monitoring system performance, diagnosing and resolving technical issues, and implementing solutions to enhance system reliability.
The role involves close collaboration with development teams to integrate robust security measures, automate operational processes, and ensure compliance with industry standards.
Additionally, the individual manages incident response activities,
conducts regular system audits, and provides technical support to maintain seamless and efficient
operations.
Key Responsibilities – list what the person will be doing on a day to day basis:
Work with cross-functional teams including Product Manager, Business Analysts, Quality Assurance Testers and Solution Architect to deliver technical solutions
Assist in Hands-on coding and scripting
Participate in Agile ceremonies, including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
Conduct and participate in code reviews to ensure high code quality and adherence to best practices
Support and manage CI/CD pipelines, deployment processes and infrastructure provisioning, maintaining and optimising cloud infrastructure, monitoring system performance, troubleshooting issues, ensuring system security and compliance
Troubleshoot and resolve complex technical issues in low-code applications
Plan and perform user acceptance testing
Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines
Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations
Oversee QA and testing processes to maintain quality and functionality.
Essential
Skills:
(Government Commercial Cloud – GCC will be beneficial)
DevOps experience is required with hand-on with CI / CD platforms like GitLab, Jira, Confluence, Sonarqube.
Infra-as Code hands-on experience is mandatory with CloudFormation and Terraform skills.
Strong problem-solving skills and able to prioritise and manage multiple tasks
Knowledge of relevant technology concepts (e.g. relational databases, cloud based architectures, docker and containers)
Proficiency and experience in programming (Python, React, Node JS, C#, TypeScript, JavaScript, HTML, CSS) is preferred
Should be able to build Scripts and API Integrations with knowledge of JWT, JWKS, Cognito and Authorisers.
Experience in working with LLM is an added advantage.
E.g. Open AI,
Amazon Q.
Gemini
Good design, coding, testing and debugging skills
Relevant experience in and knowledge of microservice architecture will be advantageous
Relevant experience in web-based development and mobile IT projects
Ability to work both independently and as part of a team with professionals at all levels
Working experience in government environment will be advantageous
Familiarity with governance, adoption of digital services in enterprise IT environments.
Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, MIS or related field is preferred.
Relevant working experience as a developer or equivalent in at least 3 Agile/ full project development life cycle and a minimum of 5 years' experience in the relevant role.
Good communication, documentation and interpersonal skill.
Good team-work spirit.
Positive, enthusiastic, and self-motivated.