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Urgent! Digital Customer Success Intern Job Opening In Singapore, Singapore – Now Hiring Johnson Controls
What you will do:
As a part of APAC customer success organization, your primary responsibility will be to provide PMO support to customer success teams in deployment of digital solutions products across APAC countries.
You will also work with offshore product CoE teams in ensuring right level of communications, collaboration.
You will help Director-professional service tracking all ongoing deployment projects, forecasting branch and countrywide revenue as well as gross margin and necessary tracking and reporting.
Understand/ Assess the opportunity and deployment landscape (product, solution, timeline, customer) for each APAC countries.
Support country customer success team in country/branch in deployment of various digital products.
Consolidate customer feedback/ issues and help remediate with product CoEs and product management teams
Identify opportunities for process improvement, Tools and RPA
Facilitate governance structure and cadence and roadmap of customer success team.
Help country/branch teams in deployment progress reporting, revenue forecasting.
Support project delivery in Customer Success delivery Ops tasks, i.e., internal coordination, project tracking, reporting, and developing meeting minutes.
Coordinate on inputs (i.e., documentations) as compliance requirements during the Sales-to-Delivery handover and deployment to support like initiation of the project, sign-off of deployment, smooth transition to support, value delivery and subscription management.
How you will do it:
Work together with the APAC Customer Success Team based in Singapore for the necessary guidance on documentations Share Point locations
Through the self-learning platform, understand and learn what is OBEM and its capabilities
Learn about other third-party partner platform for the necessary data required
Understand the background and business value of the various reports before starting the report
Through the CS weekly cadences, monthly deck review session with the APAC Customer Success Team in APAC, fully appreciate how these reports can achieve its purpose
Opportunity to communicate with the Customer Success Team members outside Singapore to better understand how digital products and solutions are able to bring Value to the end Customers
Pursuing a degree or diploma from a reputable educational institution
Pursuing a bachelor’s degree in business administrative and/or communication discipline.
Able to commit to a full-time internship for 6 months preferred.
What we look for:
Creative, a can-do attitude
Ability to analyse data in clear, organized format and report out key findings
Good balance of a professional attitude while having fun.
Strong desire to learn along with a strong sense of ownership.
Passionate, enthusiastic and driven to regularly follow up with loose ends.
Good understanding of project management, AGILE delivery concept
Good knowledge of digital / Software-as-a-Service deployment/support
Excellent in communication to all levels,
Work experience with MS Excel, MS presentation
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Unlock Your Digital Customer Potential: Insight & Career Growth Guide
Real-time Digital Customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Digital Customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7799 jobs in Singapore and 6629 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Digital Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Johnson Controls is currently hiring and seeking a Digital Customer Success Intern to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Digital Customer Success Intern Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Johnson Controls adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Digital Customer Success Intern Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Digital Customer Success Intern typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Digital Customer Success Intern interview at Johnson Controls, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Johnson Controls's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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