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Digital Product Owner (Enterprise Platforms) Job Opening In Singapore, Singapore – Now Hiring StarHub


Job description

Job Description

The Digital Product Owner is a critical role within the User Services and experience Platforms (USP) service line within the Enterprise Business Group, tasked with leading and managing digital platforms - including e-commerce portals, mobile applications, and business portals - to drive digital sales, enhance customer self-service experiences, and support operational efficiency.

This role requires blending strategic product thinking, commercial insight, technical collaboration, and leadership capability in a fast-paced, high-growth digital environment.


Key Responsibilities

  • Own day-to-day operations and transformation initiatives for digital platforms (e-commerce, app, portal), supporting sales, client self-service, product launches, and campaign executions.

  • Support onboarding of new purchase journeys, offers, and campaigns while managing timely updates and campaign readiness on digital platforms.

  • Work closely with internal teams (Inside Sales, Service Line, Sales Ops, Product, Marcom, Brand, SEO, UX/UI, Data Analytics) and vendors to define, develop, and deliver new digital features and improvements.

  • Define and manage the agile product backlog of purchase journeys, optimize team velocity, and document user stories, process flows, and testing plans.

  • Evolve the website and app experience to drive product awareness and digital sales.

  • Champion continuous UX enhancements, platform capabilities upgrades, and best-in-class user journeys.

  • Monitor, report, and analyze digital sales performance, website metrics (CVR, page traffic, bounce rate, etc.), identify drop-off issues, and recommend optimization strategies.

  • Establish and maintain content governance processes, website documentation (site structure, change logs), QA, and publishing SOPs.

  • Ensure ongoing compliance with brand, legal, and regulatory standards.

  • Lead, guide, and coach operations or project team members.

    Promote proactive, collaborative, and performance-driven culture.


  • Qualifications


    Qualifications

  • Bachelor’s degree/diploma in Digital Communications, Web Technologies, Marketing, or related field.

  • At least 7 years’ proven experience as a Digital Product Owner, preferably in telco, FMCG, or large-scale digital/web environments.

  • Hands-on experience with enterprise Content Management Systems (Adobe Experience Manager strongly preferred).

  • Proven expertise in web/app development, digital sales analysis/reporting, UX/UI principles, and digital project management.

  • Proficiency with web analytics tools (Adobe Analytics, Google Analytics), A/B and multivariate testing, and SEO fundamental
  • Notification will be sent only to shortlisted candidates.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Digital Product Potential: Insight & Career Growth Guide


    Real-time Digital Product Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Digital Product in Singapore, Singapore, highlighting market share and opportunities for professionals in Digital Product roles.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at StarHub adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Digital Product Owner (Enterprise Platforms) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Digital Product Owner (Enterprise Platforms)?

    Key qualifications for Digital Product Owner (Enterprise Platforms) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Digital Product Owner (Enterprise Platforms) Job Success

    StarHub interview tips for Digital Product Owner (Enterprise Platforms)

    Here are some tips to help you prepare for and ace your Digital Product Owner (Enterprise Platforms) job interview:

    Before the Interview:

    Research: Learn about the StarHub's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Digital Product Owner (Enterprise Platforms) interview at StarHub, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the StarHub's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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