Digital Solutions Programme Senior Executive/Lead

Job description

About WhiteCoat

WhiteCoat is a Singapore-headquartered omnichannel provider of integrated health and wellness services that serves as the first and single touchpoint for all care needs in Southeast Asia.

Since launching in 2018, WhiteCoat’s digital platform powers a wide range of services including tele- and in-person consultations, as well as medication fulfilment and diagnostic testing, across primary, specialist and allied care.

With a focus on the B2B space, WhiteCoat has forged strategic partnerships with the region’s leading insurers, corporates and care providers, to provide accessible and affordable high-quality care to its users.

The Group currently has offices in Singapore, Indonesia, Malaysia and Vietnam.

For more information on WhiteCoat, please visit .

 

What you will be doing

We are seeking a Digital Solutions Programme Senior Executive/Lead to drive high-impact, tech-enabled programmes that transform how we deliver value to our customers.

Acting as the bridge between commercial strategy and technical delivery, you will analyse business needs, propose viable solutions, and lead the planning, execution, and delivery of digital initiatives.

Your work will align with business objectives, enhance our service offerings, and foster innovation in the healthcare sector.

On a day-to-day basis, you will be responsible for:

• Addressing Business Objectives – Understand organisational and commercial priorities; develop proposals that address these needs through research, insights, basic commercial planning, and clear articulation of proposed approaches and strategies.

• Strategic Planning & Oversight – Develop and maintain programme roadmaps, translating business needs into clear, actionable requirements with defined scopes, timelines, and measurable outcomes.

• Project Execution – Lead end-to-end delivery of digital solutions—from business case to launch—working across functional teams to ensure timely, successful implementation.

• Stakeholder Management – Collaborate with internal teams, third-party vendors, and cross-functional stakeholders to ensure alignment, effective communication, and timely delivery.

• Market & Competitor Analysis – Conduct market and competitor research to identify opportunities, threats, and strategic responses; assess strengths and weaknesses of key competitors.

• Risk Management – Identify, assess, and mitigate risks throughout the project lifecycle; make data-driven decisions to maximise success rates.

• Quality Assurance – Establish and enforce best practices for testing and QA to ensure reliability, security, and performance of digital applications.

• Reporting & Documentation – Prepare and present progress reports, project updates, and documentation to senior management and stakeholders.

• Continuous Improvement – Use data and feedback to identify opportunities to improve processes, increase efficiency, and enhance outcomes.

Our Benefits

• Make a Real Impact: Opportunity to contribute to a leading digital health company's rapid growth.

• Fast-paced Start-up Environment: Experience an environment where you get to own and make tangible impact without bureaucracy getting in the way of rapid decision-making.

• Great Team: Collaborate with intelligent, friendly, and supportive professionals from diverse backgrounds.

• Hands-on Learning & Growth: Gain hands-on experience in strategy, partnerships, operations, and product innovation within a growing industry.

• Competitive Compensation & Benefits: Competitive compensation and performance-based bonus.
  
  Holistic health insurance for your peace of mind for both in-patient and out-patient coverage.

How to apply

If you believe you have what it takes for this role, click ‘Apply’ and  join us on our journey to make a positive impact on the lives of people through innovative healthcare solutions!

What we are looking for

Required:

• Bachelor's degree in Business Management, Information Systems, Computer Science, or a related field

• Minimum 3 - 5 years experience as a Programme or Project Manager (digital, tech or product-related) 

• Proven track record delivering complex, multi-stakeholder digital initiatives concurrently (candidates will be asked to share specific examples of successful initiatives)

• Strong commercial acumen with the ability to bridge business needs and technical execution

• Proactive, solutions-focused mindset and precise analytical abilities

• High sense of accountability and ownership from concept to delivery

• Experience with project management tools and methodologies (e.g. Agile, Scrum)

• Strong understanding of teleconsultation technologies, healthcare systems, and Singapore regulatory requirements would be an advantage

• Excellent written and verbal communication skills to influence and align stakeholders

Good to have:

• Candidates with PMP, PgMP, or equivalent project management certifications will be considered favourably

Required Skill Profession

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