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Urgent! director / deputy director, trade documentation Job Opening In Raffles Place – Now Hiring Singapore International Chamber of Commerce (SICC)
Director / Deputy Director, Trade Documentation
Role Overview
The Director / Deputy Director, Trade Documentation, leads the Chamber's Trade Documentation operations and reports to the Chief Executive Officer.
This is a leadership role and upholds the Chamber's mission as a trusted centre for Trade Documentation Services, ensures regulatory compliance, drives service excellence, manages key relationships, and contributes to membership engagement and retention.
Key Responsibilities
· Trade Documentation & Regulatory Compliance
Lead and oversee the full suite of Trade Documentation Services, including the issuance and endorsement of Certificates of Origin (CO), other trade/shipping, and non-standard trade documents, including ATA and TDB-BOFT Carnets.
Ensure consistent compliance with all applicable regulatory policies and guidelines governing Trade Documentation Services.
· Systems Development and Project Management
Lead the development and enhancement of CO and Carnet systems.
Coordinate with internal teams and external vendors on technical and operational project requirements.
Proactively explore and evaluate emerging technologies to enhance efficiency and future-proof the Chamber's Trade Documentation Services.
· Stakeholder Engagement
Engage proactively with users of Trade Documentation Services to raise awareness of the Chamber's offerings, enhance client experience, and drive membership growth and retention.
· Government and Authority Liaison
Serve as the Chamber's key liaison with government authorities on trade regulations, documentation, and facilitation matters.
Maintain strong and effective relationships with regulatory bodies.
· Document Verification and Records Management
Handle queries and verification requests regarding the authenticity of trade documents issued by the Chamber.
Oversee proper document retention and the secure warehousing and destruction of confidential documents.
· Training and Development
Conduct CO and Carnet presentations and training programmes.
Maintain a systematic training and orientation programme for trade documentation staff and ensure high standards of performance.
· Any other duties as assigned by the Chief Executive Officer.
Qualifications and Attributes
· At least 9 years of relevant experience with about 5 years in leadership or team management role
· Prior experience in export-oriented operations is advantageous
· Strong expertise in trade documentation, certification, and regulatory compliance
· Proven leadership in project management and in developing high-performing teams
· Excellent stakeholder management and communication abilities
· High attention to detail with a commitment to accuracy and quality
The Singapore International Chamber of Commerce, Singapore's longest serving, and most inclusive Chamber is looking for the right person to join its team.
Interested applicants should submit a comprehensive resume, detailing your qualifications, work experience, current and expected salary, contact information and availability.
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Great news! Singapore International Chamber of Commerce (SICC) is currently hiring and seeking a director / deputy director, trade documentation to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: director / deputy director, trade documentation Jobs Raffles Place.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singapore International Chamber of Commerce (SICC) adheres to the cultural norms as outlined by Expertini.
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