Director, Learning & Talent Development

Job description

Responsible for the management of HR programs and policy requirements that provide the framework for program design that aligns with Edwards' Talent and Organization strategy, HR strategy and business needs.

This role is responsible for bringing outside-in perspective and expertise founded on market intelligence for talent management to incorporate leading practices and innovative solutions into the program requirements.

The Program Owner is responsible for defining the policy requirements for the purpose of enhancing the employee experience and maintaining the business competitive advantage.

This role collaborates with other COE teams to support an integrated strategy, and continuous improvement.

Key Responsibilities:
• Develop, define, and plan program objectives and policy requirements based on business needs and strategic goals, with accountability for all project deliverables including identifying gaps, recommending solutions while providing direction and guidance to project teams.
• Identify, evaluate, and lead the implementation of training and development programs and process improvement and/or course correction/course alignment opportunities.

Oversee and maintain program design and delivery.
• Design more complex development programs based on business need, program framework and requirements, metrics of success, and global COE alignment
• Use data and complex analytics to support continuous improvement to reduce cost, improve program quality/satisfaction, and demonstrate the value of the programs to the business
• Incorporate leading practices into development program design and identify ways to introduce innovative solutions to achieve business goals
• Develop and proactively manage third-party vendor relationships to ensure vendor performance and maximize investment
• Collaborate with other Program Owners/Designers to create a seamless employee experience across HR offerings
• Provide policy/program Tier 3 escalation support to HR Solutions
• Collaborate with HRT to design programs and reports to continually improve data elements for compliance/evaluation
• Leverage leading practices, future trends, and innovative solutions to design, sustain and maintain programs
• Assess, evaluate, and refine program design using data & analytics to support continuous improvement of programs
• Other incidental duties

Education and Experience:
Bachelor's Degree or Equivalent in in Human Resources, Business, Management, Organization Development, or related field , minimum of 12 years years experience of relevant experience Required or
Master's Degree or equivalent 10 years years experience of previous related HR experience Required
Minimum of 5 years years experience of progressive HR leadership or relevant consulting experience
Minimum of 3 years years experience of people management experience Preferred

Additional Skills:
• Proven success in working in a fast-paced, global, and growing business environment
• Manage effective communications through various mediums
• Experience in data and analytics to drive informed decisions and evaluate success
• Experience implementing and managing HR functional programs, policies, and procedures
• Experience working collaboratively to facilitate the delivery of HR policies and programs across geographies and cultures
• Experience working with HR technologies related to the practice area
• Experience with an ERP system (Workday preferred)
• Experience with Microsoft tools and applications required
• Strong knowledge of HR principles, theories and concepts, and strong knowledge of related local and federal laws and regulations
• Understanding of HR processes, procedures, controls, regulations, and compliance requirements for assigned program area, including a competent understanding of relevant employment legislation and translation to practical solutions
• Advanced knowledge of current and upcoming trends, thought leadership, and leading practices for their practice and program area
• Ability to articulate program objectives, activities, and policies by aligning HR strategic goals and vision to business needs
• Creative thinking skills exhibited through thoughtful and innovative design of programs
• Excellent interpersonal skills including influencing, consulting, negotiation, conflict resolution and relationship management with the ability to drive achievement of objectives
• Ability to work seamlessly across cultures, virtually and build relationships in an evolving and fast-growing organization
• Strong analytical and critical thinking skills to diagnose, define and guide the design and enhancements of programs to meet business and workforce needs
• Exceptional customer service orientation and employee experience mindset
• Ability to prioritize, draw insights, and pivot based on business needs
• Strong planning and project management skills
• Strong written and verbal communication skills
• Strong business acumen ; Operate with a global mindset
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
 

Required Skill Profession

Operations Specialties Managers