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Urgent! Director of Banquet Operations Job Opening In Singapore, Singapore – Now Hiring Sofitel

Director of Banquet Operations



Job description

Company Description

We are in the luxury hotel business in central Singapore; offering business and leisure travelers contemporary rooms and suites filled with opulent amenities and elegant furnishings, alongside first-rate facilities, exquisite French and local cuisines in our all-day dining restaurant, bar and a huge convention space with meeting rooms and 2 ballrooms to cater to corporate, meeting guests as well as leisure function events including weddings & dinner & dances.

We represent the renowned French living and Sofitel hospitality in Singapore.

Job Description

Job Description:

Business Performance

  • Set and manage periodic Banquet budget & forecast.

  • Analyze monthly P&L and month-end reports, identify deviation from business plan goals.

  • Ensure that the Department’s Operational Budget is strictly adhered to.

  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Banquet Operation

  • Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors.

  • Assume responsibility for shift supervisory duties, especially with VIP and at cost functions.

    Ensure proper shift handling and hand-over such as and not limited to: monetary matters, and preparation of key operational matters updates.

  • Inspect Banquet Servers’ work assignments and supervise the standards of all function rooms and adjacent public areas.

  • Supervise the maintenance of all public areas to be presentable with specific set-ups at all times.

  • Maintain the inventory stock of all equipment on and off the property.

  • Attend BEO meetings with catering sales & culinary team to align and confirm all requirements for events.

  • Work with the culinary team to create attractive food products, presentations and improve food quality that support the image of the hotel.

  • Plan and justify for optimal manpower requirement based on revenue of each function.

    Post all contracted function sheets and give instructions to team members to ensure the success of functions.

  • Develop and maintain the policies and standards of Banquet Operations.

  • Implement safety and emergency procedures and ensure compliance.

Team Management

  • Interview, select and recruit Banquet employees.

  • Identify and develop team members with potential.

  • Conduct performance review with the team.

  • Constantly monitor team members’ appearance, attitude and degree of professionalism.

  • Develop, conduct, maintain all staff training programs for team members, focusing on their development needs providing them with new skills to meet the changing needs of the business.

  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.

  • Prepare payroll-related and gratuity reports.

  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication.

  • Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department.

  • Perform other duties assigned by the Head of Department.

Qualifications

  • Minimum 2 years experience in a similar role, preferably including 5 star experience.

  • Projects professional image at all times through personal presentation / interpersonal skills.

  • Desire and ability to train and develop staff.

  • Maintains awareness of industry trends in service, product and presentation.

  • Initiates contacts and establishes rapport easily.

  • Organises time and work efficiently.

  • Effective numeracy, verbal and written communication skills.

  • Appreciates and maintains an effective outlet for stress.

  • Willingness to work weekends and public holidays as part of the job role.

  • Has the aptitude and willingness to undertake further development with Sofitel.

Seniorities & Employment

  • Seniority level : Director
  • Employment type : Full-time
  • Job function : Management and Manufacturing
  • Industries : Hospitality

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Required Skill Profession

Operations & Business Administration



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