Global Sales Operations Manager | Optimizing Sales Tools & Strategy for High-Performing Consultants
We are seeking a seasoned professional to provide expert guidance on import, export, and global trade compliance matters.
This role partners with Global Trade leadership to ensure the efficient movement of goods across international borders in support of supply chain operations.
The ideal candidate will bring a strong operational background and a commitment to maintaining compliance within a dynamic, fast-paced environment.
Key Responsibilities
- Oversee a global network of service providers responsible for customs clearance and third-party importer/exporter of record services, ensuring subject matter expertise and performance standards are met.
- Develop and implement compliance strategies for import, export, and trade activities across assigned regions.
- Manage regional carrier relationships to ensure timely customs clearance and accurate payment of duties and taxes.
- Act as the primary client-facing contact for global trade program management, working closely with clients to identify needs, resolve concerns, and drive operational improvements.
- Address and resolve performance issues within the partner network as identified by operations teams.
- Advise internal stakeholders and leadership on regulatory changes and evolving compliance requirements impacting the client base.
- Conduct research on import/export regulations and product conformity standards in response to partner network inquiries.
- Collaborate cross-functionally to identify and close trade compliance gaps.
Qualifications
- Bachelor's degree or equivalent required.
- 6-8+ years of experience in import/export compliance with international scope.
- Familiarity with product compliance and type approval concepts preferred.
- Customs broker license is a plus.
- Proven experience leading diverse teams and working across global departments.
- Excellent communication skills across international stakeholders.
- Strong analytical abilities and attention to detail.
Seniority level
Director
Employment type
Full-time
Job function
Supply Chain
Industries
Transportation, Logistics, Supply Chain and Storage
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