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Director, Vendor Operations Job Opening In Singapore, Singapore – Now Hiring foodpanda


Job description

Job Description

The Director, Vendor Operations will lead the strategy, process design, and execution of onboarding and activating new restaurant partners and shops across 17 diverse markets.

This role is critical to ensuring seamless integration, operational efficiency, and long-term vendor success.

In addition to overseeing scalable processes and cross-functional alignment, this role will incubate new vendor relationships, including supporting the sale of commercial offerings like deals and ads and drive vendor revival programs to ensure high platform inventory and engagement levels.

The Director, Vendor Operations will also lead and drive a high performance team focussed on all aspects of the vendor lifecycle and supporting all of the regional and  local teams.

What’s on the menu – Major Responsibilities

  • Onboarding & Activation: Lead the design and execution of the end-to-end process for onboarding and activating new restaurant partners, ensuring fast, high-quality integration onto the platform.

    Including Contract and business validation, KYB, Menu and Photo Uploads, and activation
  • Vendor Incubation & Commercial Enablement: Support the incubation of new vendors by collaborating with commercial teams to activate early stage monetization, including the sale of ads, deals, and promotional tools that boost vendor visibility and performance
  • Vendor Revival & Inventory Health: Drive targeted initiatives to revive dormant or underperforming vendors, helping to restore operational readiness and maintain healthy levels of vendor inventory on the platform
  • Scalable Processes: Develop and implement scalable onboarding and content workflows that support high-volume growth across multiple markets while ensuring consistency and local relevance
  • Cross-functional Collaboration: Work closely with Product, Commercial, In-house and BPO operational teams to improve the vendor journey and ensure restaurant partners are equipped to succeed
  • Vendor Content Optimization: Oversee the team responsible for ensuring restaurant content (menus, photos, descriptions) is accurately created, updated, and optimized to meet platform and customer experience standards
  • Operational Excellence: Identify inefficiencies or blockers in the vendor lifecycle, propose practical solutions, and implement best practices to improve speed, quality, and operational performance

Qualifications

  • Minimum 12 years of experience in vendor management, onboarding, or content operations, with strong expertise in driving performance across commercial and operational touchpoints
  • Proven track record of scaling teams and processes in fast-paced, high-growth environments
  • Strategic thinker with excellent execution skills, able to bridge cross-functional needs with operational delivery
  • Outstanding communication, collaboration, and stakeholder management skills, including experience working with senior leadership and external partners


Required Skill Profession

Top Executives


  • Job Details

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Unlock Your Director Vendor Potential: Insight & Career Growth Guide


Real-time Director Vendor Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Director Vendor in Singapore, Singapore, highlighting market share and opportunities for professionals in Director Vendor roles.

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Are You Looking for Director, Vendor Operations Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at foodpanda adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Director, Vendor Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Director, Vendor Operations?

Key qualifications for Director, Vendor Operations typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Director, Vendor Operations Job Success

foodpanda interview tips for Director, Vendor Operations

Here are some tips to help you prepare for and ace your Director, Vendor Operations job interview:

Before the Interview:

Research: Learn about the foodpanda's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Director, Vendor Operations interview at foodpanda, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the foodpanda's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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