Overview
Job Purpose:
To support warehouse, distribution, and merchandising operations by packing, transporting, and merchandising goods in a safe, timely, and efficient manner, ensuring product quality, visibility, and customer satisfaction.
Responsibilities
Packing & Warehouse Duties
Accurately pick, pack, and label goods according to delivery orders.
Check items for quality, quantity, and condition before dispatch.
Assist with loading and unloading of goods.
Maintain cleanliness and organization of the packing area and warehouse.
Dispatch / Delivery Duties
Use own vehicle/mode of transport to deliver goods to customers/outlets on schedule.
Verify delivery orders against invoices and ensure correct handover of goods.
Obtain customer signatures and complete delivery documentation.
Ensure goods are safely transported and handled to prevent damage.
Follow all traffic rules and company safety procedures.
Merchandising Duties
Arrange and replenish products on shelves in line with company display standards.
Rotate stock (FIFO) to minimize expired or damaged goods.
Place promotional displays and point-of-sale materials (POSM) at assigned outlets.
Check and report stock levels, shelf condition, and competitor activity.
Build good rapport with store staff to support smooth merchandising activities.
Requirements
Must have own vehicle or mode of transport suitable for deliveries.
Valid driver’s license (if using a motor vehicle).
Physically fit and able to handle packing, loading, and unloading tasks.
Experience in packing, delivery, or FMCG merchandising preferred.
Attention to detail and accuracy in packing and order fulfillment.
Good communication and interpersonal skills.
Willingness to work flexible hours, weekends, or overtime if required.
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