Distribution Manager, Singapore

Job description

Who we are
lululemon
is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.

We focus on creating positive change to build a healthier, thriving future and an equitable, inclusive and growth-focused environment for our people.


About this team
The team is responsible for the flow of all products to stores and to the hands of our guests (ecom), in a timely, efficient, and cost-effective manner, and ensure the entire operations are in compliance with company policies such as finance, inventory control and accounting, assets protection, and data security.


This position is based out of Singapore.

Reporting to the Asia Fulfillment Senior Manager, this role develops and manages 3rd party logistics supplier operated DCs for omni-channel fulfillment, including retail and pullback.

The manager leads outbound and return logistics within ASEAN and, for the long term, supports strategic setting of lululemon distribution network within ASEAN.


A day in the life
Own the responsibility for all aspects of DC operations, including inbound receiving, outbound distribution, store pullback, value added service for products and non-merchandise fulfillment to all channels
Drive and monitor logistics flow for product to achieve speed to market.

Support other business functions to enhance customer satisfaction among channels
Safeguard procedures (SOPs), identify problems and quickly resolve them
Build cross-functional collaboration with internal parties, including inbound logistics, trade and compliance, product, digital, IT within SEA Store Support Center (SSC) as well as our counterparty in APAC
Share operational knowledge relating to DC and logistics with store managers, retail and other teams on a regular basis
Maintain and execute effective operation control and performance indices to measure against logistics partners
Participate in monthly performance reviews with 3rd party DC partners and report on performance, communicating any gaps in SLA to internal stakeholders
Establish best practices with logistics partners for continuous improvement in operation efficiency, speed to market and cost effectiveness across lululemon DCs within Singapore
Manage and develop the team, engage the team in problem solving, clarify roles and responsibilities, and motivate to reach individual and team goals
Prepare annual DC operating budget and capital requests, communicate forecasts and changes with internal parties and logistics partners
Ensure inventory integrity and accuracy both physically and in systems
Identify risks and create contingency plans to minimize impact under unanticipated circumstances
Ensure compliance between operations and company standards or legal requirements
Provide a work environment that is upbeat, fun, and inspiring
Other duties and projects may be assigned
Qualifications
Degree or diploma in business administration, operations management, supply chain management, logistics, industrial engineering, or equivalent
Minimum 5 years of experience in self-managed or 3PL bonded distribution center and logistics operations; apparel retail experience is preferred
Deep market intelligence and knowledge of LEAN thinking concepts and implementation
Solid understanding of enterprise management systems, especially RMS
Excellent time management, planning and organizational capability
Strong interpersonal and leadership skills; experience in leading a team is preferred
Good team spirit and proactive personality; hands-on position
Clear communications skills to inspire, motivate and provide cross-functional leadership
Strong IT skills (Microsoft Office, familiar with WMS and retail systems)
Ability to think outside the box, enjoy challenges and be solutions-oriented
Good command of spoken and written English
Must haves
Acknowledges the presence of choice in every moment and takes personal responsibility for their life
Possesses an entrepreneurial spirit and continuously innovates to achieve great results
Communicates with honesty and kindness, and creates space for others to do the same
Leads with courage, knowing the possibility of greatness is bigger than the fear of failure
Fosters connection by putting people first and building trusting relationships
Integrates fun and joy as a way of being and working
Benefits
Beyond the Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit.

Our total rewards program includes competitive base pay, a team-based bonus program, paid time off, employee discounts, fitness/yoga classes, parenthood top up program, and personal and professional development programs.

Availability of benefits may vary by location and employment type.

The Company reserves the right to alter benefits at any time without advance notice.


Learn more about what it's like working for lululemon in our Asia-Pacific markets
Only those applicants under consideration will be contacted.

lululemon is an Equal Employment Opportunity employer.

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy or related conditions, or any other classification protected by law.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.

This EEO policy applies to all recruitment and employment practices.

Staff are encouraged to support equal opportunity in policy and practice.


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Required Skill Profession

Other General