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Document and Data Management Specialist SG Job Opening In Singapore, Singapore – Now Hiring CIMB Group


Job description

Job Description

  • Perform complex, sensitive and high risk document processing activities related to account opening and maintenance, credit card operations, police orders, hold code instructions, CAD support, and regulatory/legal requests, ensuring accuracy and compliance.

  • Act as Subject Matter Expert (SME) to provide guidance on designated operational areas, support junior team members, and clarify procedural issues to uphold consistency and quality standards.

  • Manage exceptions and escalations, e.g., validate exception reports, conduct root cause analysis, and escalate systemic issues or control lapses to management for timely resolution and risk mitigation.

  • Support regulatory and audit requirements, e.g., prepare documentation, evidence logs, and remediation reports for internal audits and regulatory exercises, ensuring readiness and transparency.

  • Lead the control and reconciliation of operational reports and tasks (e.g daily stats, hold code actions, returned customer letters, End of Day and Start of Day reconciliation.

  • Collaborate with external vendors (e.g., Iron Mountain, Toppan, Secura) to ensure service level agreement (SLA) compliance, resolve issues, and verify the quality of outsourced deliverables.

  • Monitor adherence to standard operating procedures (SOPs) and perform quality checks on completed tasks to ensure alignment with internal risk frameworks and regulatory policies.

  • Identify opportunities to enhance daily workflows, recommend updates to procedures, templates, or controls, and contribute to continuous improvement initiatives.
    Act as backup coverage for the Team Lead and support ad-hoc reporting or project assignments as needed, contributing to team resilience and operational continuity.

Requirement

  • Diploma and/or Bachelor's degree in Business Administration, Operations Management, or any related field
  • At least 3 years of experience in banking operations, with hands-on exposure to account servicing
  • At least 1 year of relevant experience in driving productivity, system/platform efficiency and/or optimisation
  • Proven track record in reconciling operational data, reviewing exception reports and implementing relevant control measures
  • Strong knowledge of Banking Operation, document workflows, and regulatory processing (e.g. police orders, freezing orders
  • Strong analytical skills with the ability to reconcile operational data, review exception reports, and implement effective control measures to ensure process integrity
  • Proficient in conducting root cause analysis, reconciling reports, and independently managing operational exceptions with minimal supervision
  • Good working knowledge of MAS Outsourcing Guidelines and internal audit standards, supporting compliance and audit readiness
  • Skilled in Microsoft Office applications, particularly Excel, with experience in reporting tools such as pivot tables, reconciliation sheets, and trend analysis
  • High attention to detail with a strong ability to identify discrepancies and ensure accuracy across routine and complex tasks
  • Effective verbal and written communication abilities to engage with internal stakeholders, external vendors, and regulatory bodies professionally

Required Skill Profession

Other General


  • Job Details

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Unlock Your Document and Potential: Insight & Career Growth Guide


Real-time Document and Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Document and in Singapore, Singapore, highlighting market share and opportunities for professionals in Document and roles.

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Are You Looking for Document and Data Management Specialist SG Job?

Great news! is currently hiring and seeking a Document and Data Management Specialist SG to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CIMB Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Document and Data Management Specialist SG typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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CIMB Group interview tips for Document and Data Management Specialist SG

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To prepare for your Document and Data Management Specialist SG interview at CIMB Group, research the company, understand the job requirements, and practice common interview questions.

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