Job Overview
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology.
We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go.
We are a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
Responsibilities
- Liaising with drivers and clients to ensure that deliveries are out and track shipment according to clients’ requirements
- Partner with driver operations team to coordinate on logistics personnel(e.g. truck drivers) according to availabilities and requirements for projects
- Prepare EOD report and invoices when required for client and local team
- Arrange same-day deliveries for events and projects
- Attend to clients' request and assist with claims for additional charges
- Assist with sorting and packing whenever necessary
Requirements
- Proficient in MS Office - Word, Excel, and PowerPoint
- Familiar with G-Suite
- Attention to detail and ability to resolve customer issues
- Excellent communication and interpersonal skills
- 5-day work week, must be able to commit 1 weekend
- Must be able to commit to flexible working hours
Lalamove respects your privacy and is committed to protecting your personal data.
For more information, please refer to our Candidate Privacy Notice .
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