About This Role
Join our dynamic team and be the voice of our brand online! You’ll manage our e-commerce platform, respond promptly to customer inquiries, and ensure a smooth and enjoyable shopping experience.
Key Responsibilities
Handle and respond to customer inquiries on e-commerce platforms promptly and professionally.
Manage product listings, update stock, and ensure accurate product information.
Assist in processing online orders, returns, and exchanges.
Coordinate with internal teams to resolve customer issues efficiently.
Monitor customer feedback and provide insights to improve service and experience.
Key Requirements
Prior experience in e-commerce, online retail, or customer service preferred but not required.
Strong communication skills and attention to detail.
Comfortable using e-commerce platforms and basic office software.
Positive attitude and willingness to learn.
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