Overview
Who you'll be working for
Banking and Finance Industry
What requirements you'll need to be eligible
Excellent written communication skillsStrong organizational abilities and attention to detailPrevious experience in customer service or administrative roles preferredProficiency with email platforms and basic office softwareAbility to work independently and under time constraints What you'll be doing on the job
Respond promptly and courteously to all incoming email enquiriesGather necessary information from internal teams to provide accurate responsesMaintain organized records of correspondenceEscalate complex or urgent issues to appropriate personnel as neededSupport the creation and updating of response templates and FAQs