Job Title: Emergency Department Patient Service Associate
We are seeking a skilled and compassionate patient service associate to join our emergency department team.
- Key Responsibilities:
- Greet patients and families, provide emotional support and address concerns in a respectful and empathetic manner
- Assist with registration process, collecting relevant information and ensuring accuracy
- Schedule appointments, manage patient flow and coordinate with medical staff as needed
- Enter patient data into the hospital system, maintain accurate and up-to-date records
- Handle phone calls, respond to inquiries and provide clear information to patients and families
- Requirements:
- Minimum N Level qualification
- No prior experience necessary, comprehensive training provided
- Ability to work flexible shifts, including day, evening and night rotations
Candidate should possess excellent customer service skills and be willing to learn and adapt to new situations.
Training will be provided for this role, and we welcome applicants who are enthusiastic and eager to learn.