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End User Support Executive / AV Support Analyst Job Opening In Singapore, Singapore – Now Hiring Flintex Consulting Pte Ltd

End User Support Executive / AV Support Analyst

    Singapore Jobs Expertini Expertini › Singapore › Jobs › Other General › End User Support Executive / Av Support Analyst

Job description

JD End User Computing / AV Support Analyst Role and Responsibilities Provide technical support for computers, networks (LAN/WiFi), and business apps.

Make updates or changes to company systems as needed.

Set up computers with standard company software.

Install and configure hardware/software for users efficiently and professionally.

Troubleshoot and fix IT problems.

Maintain and monitor IT systems, hardware, and applications.

Support video and audio-conferencing events.

Manage external IT providers (e.g., service desk).

Answer tech-related questions and meet service standards.

Train users on company systems and software.

Manage IT inventory.

Be available for support outside regular working hours if needed.

Monitor communication and conferencing systems to ensure they work well.

Support users in both local and remote offices.

Handle user-reported incidents and service requests.

Job requirements Basic knowledge of desktop support and LAN/WiFi systems.

Strong understanding of computer hardware, Windows, Mac, and common software.

Familiar with smartphones/tablets, Android, and iOS devices.

Good experience using video conferencing tools like Zoom and MS Teams.

Hands-on experience with Office 365 and Azure admin portals.

Able to learn new tech skills and work independently.

Works professionally, follows procedures, and keeps accurate records.

Comfortable solving problems in a complex IT environment across multiple systems.

Team player who shares knowledge and learns from others.

Strong verbal and written communication skills.

Maintains professionalism, stays calm under pressure, and handles conflict well.

Qualifications and Experience IT / engineer related diploma from polytechnic or degree from university Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

ITIL Foundation V4 would be beneficial Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

Maintaining a good network of contacts within IT and within the business It is beneficial to have experience in the following technical support areas Windows operating systems, LAN / WiFi , Office 365, products, Internet Web Browsers, Zoom, Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology Preferred Skills Excellent people, communication, and presentation skills.

Experience with Power Automate, Python and PowerShell will be a plus.

Analytical, proactive, detail-oriented, and eager to learn new technologies.

Ability to work independently, takes initiative, stays positive, and collaborates well with others
degree / diploma
1-3 years
End User Support Executive / AV Support Analyst

Required Skill Profession

Other General


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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Flintex Consulting Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for End User Support Executive / AV Support Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for End User Support Executive / AV Support Analyst?

Key qualifications for End User Support Executive / AV Support Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for End User Support Executive / AV Support Analyst Job Success

Flintex Consulting Pte Ltd interview tips for End User Support Executive / AV Support Analyst

Here are some tips to help you prepare for and ace your End User Support Executive / AV Support Analyst job interview:

Before the Interview:

Research: Learn about the Flintex Consulting Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your End User Support Executive / AV Support Analyst interview at Flintex Consulting Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Flintex Consulting Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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