Engineer 1, Field Service Monitoring

Job description

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Engineer 1, Field Service - Monitoring
role at
Vertiv
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Engineer 1, Field Service - Monitoring
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Vertiv
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Aggressive in learning new technologies and developing best practices for monitoring and management.


Acquisition, configuration, testing, implementation and troubleshooting of secure network management systems to support all aspects of the day-to-day operations.


Documentation, process, and procedures, system configuration, revision, and patch management of the NMS software and hardware
Architect infrastructure, application monitoring and log analysis frameworks to provide deep operational visibility of our production systems.


Devise new and innovative ways to analyze huge amounts of sampling data.


Application of strong analytical skills to solve large-scale problems.


Research in existing data corpus to detect new patterns.


Assist in supporting RDU and component level monitoring in non-prod environments, playing an important part in the testing activities cross-train other teams in how best utilize the Software tools suite.


Collaborating with IT Architecture to understand future system state.


Working with application and system owners to clarify monitoring requirements and business needs.


Responsibilities
JOB DESCRIPTION
Aggressive in learning new technologies and developing best practices for monitoring and management.


Acquisition, configuration, testing, implementation and troubleshooting of secure network management systems to support all aspects of the day-to-day operations.


Documentation, process, and procedures, system configuration, revision, and patch management of the NMS software and hardware
Architect infrastructure, application monitoring and log analysis frameworks to provide deep operational visibility of our production systems.


Devise new and innovative ways to analyze huge amounts of sampling data.


Application of strong analytical skills to solve large-scale problems.


Research in existing data corpus to detect new patterns.


Assist in supporting RDU and component level monitoring in non-prod environments, playing an important part in the testing activities cross-train other teams in how best utilize the Software tools suite.


Collaborating with IT Architecture to understand future system state.


Working with application and system owners to clarify monitoring requirements and business needs.


Requirements
Diploma level
Minimum 3-5 years experience in Service Industry
Computer literate, in Microsoft Excel, Words, Powerpoint etc
Possess class 3 driving license
Good technical knowledge
Excellent skills in technical analysis
The ability to use test instruments and tools intended for thermal products
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.


OUR CORE PRINCIPALS:
Safety.

Integrity.

Respect.

Teamwork.

Diversity & Inclusion.


OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we’re on a mission to empower the people that will power the future.

From a simple swipe to life-changing medicines, from push notifications to generative AI.

We design, manufacture, and service the products and solutions that keep the world connected.

With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.


Vertiv is an Equal Opportunity/Affirmative Action employer.

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Information Technology
Industries Appliances, Electrical, and Electronics Manufacturing
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