Roles and Responsibilities
· Provide support to RMA issues, including documentation and disposition
· Coordinate failure analysis on the defect detected by the customers and distributors
· Correlation works between internal and external customers and distributors
· Track RMA returns and shipments, including handling movement of RMA inventories
· Working closely on conducting acceptance tests with the technical department in the HQ
· Support technical and sales supporting roles as instructed by the supervisor
· Perform other duties as assigned
Key Attributes:
· Strong writing and verbal communication skills.
· Possesses a good learning attitude
· Proactive and initiative
Requirements
· Minimum Nitec or Diploma in Electrical and Electronic or any relevant background
· Minimum 1 or 2 years of working experience in the related field
· Fresh diploma holders with internship experience are welcome
· Knowledge of Power Supply, components, and related technology will be an added advantage