Roles and Responsibilities
Provide support to RMA issues, including documentation and disposition
Coordinate failure analysis on the defect detected by the customers and distributors
Correlation works between internal and external customers and distributors
Track RMA returns and shipments, including handling returned inventory, collection and shipment
Working closely on conducting acceptance tests with the technical department in the head office
Support technical and sales supporting roles as instructed by the supervisor
Perform other duties as assigned
Key Attributes:
Strong writing and verbal communication skills.
Possesses a good learning attitude
Proactive and initiative
Requirements
Minimum Nitec or Diploma in Electrical and Electronic or any relevant background
Minimum 1 or 2 years of working experience in the related field
Fresh diploma holders with internship experience are welcome
Knowledge of Power Supply, components, and related technology will be an added advantage