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Urgent! Enterprise Customer Success Manager (Thai Speaking) Job Opening In singapore singapore – Now Hiring Datadog

Enterprise Customer Success Manager (Thai Speaking)



Job description

Enterprise Customer Success Manager (Thai Speaking)

Singapore, Singapore

#LI-FR2

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers.

You’ll advocate for the customer internally and focus on a positive customer experience.

Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities.

Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

  • Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers

  • Proactively build relationships with customers to achieve loyalty and advocacy within their organization

  • Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)

  • Own and project manage the on-boarding process for new customers

  • Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals

  • Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization

  • Who You Are:

  • Customer-centric with 3+ years in a Customer Success or Account Management role

  • Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts

  • Knowledgeable in working with Fortune 1000 companies and global brands across all industries

  • A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals

  • Experienced in the B2B tech space or with SaaS companies

  • Able to travel for customer onsite visits and events as required 

  •  Must be fluent in both Thai and English
  • Datadog values people from all walks of life.

    We understand not everyone will meet all the above qualifications on day one.

    That's okay.

    If you’re passionate about technology and want to grow your skills, we encourage you to apply.

    Benefits and Growth:

  • Best-in-breed onboarding

  • Sales training in MEDDIC and Command of the Message 

  • An inclusive company culture, opportunity to join our Community Guilds

  • Intra-departmental mentor and buddy program for in-house networking 

  • Continuous professional development, product training, and career pathing 

  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)

  • Generous and competitive benefits package

  • Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.


    Required Skill Profession

    Operations Specialties Managers



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      Unlock Your Enterprise Customer Potential: Insight & Career Growth Guide


    • Real-time Enterprise Customer Jobs Trends in singapore, singapore, Singapore (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Enterprise Customer in singapore, singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5398 jobs in Singapore and 4504 jobs in singapore, singapore. This comprehensive analysis highlights market share and opportunities for professionals in Enterprise Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Datadog adheres to the cultural norms as outlined by Expertini.

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      • 2. Loyalty
      • 3. Impartiality
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      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
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    • Interview Tips for Enterprise Customer Success Manager (Thai Speaking) Job Success
      Datadog interview tips for Enterprise Customer Success Manager (Thai Speaking)

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      Before the Interview:
      • Research: Learn about the Datadog's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
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      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
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      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
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      Final Thought:

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