Entry - IT Support Technician | OJT & Allowance Provided

Responsibilities:

• Provide first level troubleshooting of devices, maintenance of laptops and tablets
• Installation and configuration of operating systems and softwares for users
• Assist users on operating system, email, hardware and software related issues
• Deployment of PC, notebook and printers as requested by users
• Assist in troubleshooting network and wireless connectivity issues
• Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.
  
  
• Coordinate with 3rd party or equipment vendors to resolve problems
• Other ad hoc duties assigned.
  
  

Requirements:

• Minimum NITEC in IT relevant discipline
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems