Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Exceptional Guest Experience Creator.
Singapore Jobs Expertini

Urgent! Exceptional Guest Experience Creator Job Opening In Singapore, Singapore – Now Hiring beBeeAmbassadorship

Exceptional Guest Experience Creator



Job description

Raffles Hotel Singapore Job

This is an exciting opportunity to join our hospitality team in a dynamic and fast-paced environment.

Job Description:

The Lobby Ambassador plays a vital role in delivering exceptional guest experiences throughout the entire stay.

This involves managing various aspects of the Lobby operation, ensuring seamless processes, and collaborating closely with colleagues to achieve excellent service standards.

  • Main Responsibilities:
  • Deliver outstanding guest experiences through efficient process execution and teamwork.

  • Provide personalized check-in experiences for guests, including welcoming and accommodating restaurant patrons.

  • Ensure the smooth running of the Lobby operation by adhering to established codes of conduct and procedures.

  • Maintain a flawless impression of hotel products and services.

  • Address security incidents and guest complaints proactively, escalating issues to management when necessary.

  • Align individual performance with hotel values: Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation, and Respect.

Cashier and Lobby Operation Coordinator Duties:

  • Execute cashiering and billing tasks accurately, working closely with colleagues and the Finance team.

  • Act as Lobby Operation Coordinator, handling administrative tasks to ensure smooth lobby operations and prepare for guest arrivals.

  • Timely pre-arrival correspondence cycle within the Lobby Operations team.

Upselling and Cross-Selling Opportunities:

  • Execute the annual upsell strategy, achieving set goals and objectives.

  • Collaborate with departments to promote inter-hotel sales and in-house facilities for Residents, F&B patrons, and visitors.

Quality Improvement:

  • Ensure guests receive the experience outlined in brand SOPs, Raffles Hotel Singapore LSOPs, and Forbes 5-star/LQA standards, aiming to meet management-set scores and goals.

  • Participate in security incident handling and guest complaint resolution with the Lobby Operations management team.

  • Adhere to WHS policies and procedures.

  • Perform other duties and responsibilities assigned.

Required Skills and Qualifications:

To succeed in this role, you will require:

  • Diploma or degree in Hospitality or a related field.

  • Minimum 1-3 years of relevant experience.

  • Excellent communication skills in English and ability to communicate in a second language.

Benefits:

We offer a range of benefits, including:

  • A 5-day workweek.

  • Duty meals provided.

  • Colleagues' discount and preferential room rates at worldwide Accor Hotels.

  • Flexible benefits (Dental/Optical/Vacation Expenses/Children's Education).

  • Medical and wellness benefit.

  • Comprehensive insurance coverage.

  • Local/overseas career development and growth opportunities.

  • Holistic learning and development opportunities.

Tell employers what skills you have:

  • Front Office experience.

  • Excellent communication skills.

  • Verbal communication skills.

  • Property management expertise.

  • Quality assurance knowledge.

  • Ability to work well under pressure.

  • Interpersonal skills.

  • Workplace safety awareness.

  • Handling guest feedback.

  • Career development opportunities.

  • Operations management experience.

  • Strategy implementation.

  • Approachable demeanor.

  • PRESSURE HANDLING.

  • Guest satisfaction focus.

  • Cashiering expertise.

  • Customer-oriented mindset.

  • Hospitality industry knowledge.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Exceptional Guest Potential: Insight & Career Growth Guide


  • Real-time Exceptional Guest Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Exceptional Guest in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 787 jobs in Singapore and 669 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Exceptional Guest roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Exceptional Guest Experience Creator Job?

    Great news! is currently hiring and seeking a Exceptional Guest Experience Creator to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at beBeeAmbassadorship adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Exceptional Guest Experience Creator Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Exceptional Guest Experience Creator?

    Key qualifications for Exceptional Guest Experience Creator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Exceptional Guest Experience Creator?

    To improve your chances of getting hired for Exceptional Guest Experience Creator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Exceptional Guest Experience Creator Job Success
    beBeeAmbassadorship interview tips for Exceptional Guest Experience Creator

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the beBeeAmbassadorship's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Exceptional Guest Experience Creator interview at beBeeAmbassadorship, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the beBeeAmbassadorship's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Exceptional Guest Experience Creator Positions

    Setting up job alerts for Exceptional Guest Experience Creator is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!