Urgent! Executive, Customer Service Job Opening In Singapore, Singapore – Now Hiring Transamerica Corporation
Executive, Customer Service page is loaded## Executive, Customer Servicelocations:
Singapore TLB, Singaporetime type:
Full timeposted on:
Posted 5 Days Agojob requisition id:
R ## Job Description SummaryThis role exists to handle policy servicing transaction and deliver quality customer service.
The key result indicators for this role are:
• Provide excellent customer service to policy owner, business partner and public through various means including but not limited to letter, email, audio/video call, in person meeting, etc.
• Process policy servicing transaction independently with zero error and within target turnaround time.
• Report and escalate any daily operations issues and propose feasible solution for management review.
• Manage the file retention and destruction process.## ## Job Description**Responsibilities*** Collaborate with business partner and different internal teams to deliver quality customer service.* Handle enquiry/feedback/complaint from internal and external customers through different means of contact including but not limited to letter, email, audio/video call, in person meeting, etc.* Process financial and non-financial policy servicing transactions in different administration systems in complying to the process guidelines, target turnaround time and with zero error.* Ensure a good follow-through of customer’s service request up to its completion.* Report daily operations issues to team leader with proposed feasible solution.* Manage the file retention and destruction process.* Assist with CRS & FATCA reporting/submission and participate in ad hoc projects or tasks if assigned.* Back up other team member to ensure service continuity.* Comply with internal policies, procedures and the relevant laws and regulations.**Requirements*** High diploma or equivalent.
Having a professional qualification such as FLMI is an advantage.* At least 3 years of insurance operations experience in insurance industry, preferably in the High-Net-Worth Insurance Sector* Understanding of different entity structure, AML guidelines, FATCA and CRS requirements* Able to work independently and under pressure with growth mindset* Customer focus with a desire to provide excellent customer service* Have good problem-solving skills and written communication skills* Good interpersonal and collaboration skills* Good team player and accountable* Have good organization skills and attention to details.* Proficiency in MS office, copilot, Excel, Word, Powerpoint***We offer attractive remuneration package including performance bonus, 5-day work week, fringe benefits (medical, dental, life insurance) and good career prospect to the right candidate.******Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.******Your application will be treated in strict confidence.
Only shortlisted candidates will be notified.******Personal data collected will be used for recruitment purposes.******Personal data of unsuccessful applicants may be retained up to two years only.***## ## Equal Opportunity EmployerAegon Asia provides equal employment opportunities for employees and applicants throughout the employment life cycle, including recruitment and selection, promotions, transfers, training and development, compensation and benefits, performance management, disciplinary procedures, Company-sponsored social and recreational programs and termination.
No one will be discriminated against because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, family circumstances, physical or mental disability, marital status, participation in the uniformed armed services or any other status protected by law.Transamerica Life (Bermuda) Ltd.
(Transamerica Life Bermuda) is a leading high-net-worth (HNW) life insurer with extensive experience in underwriting large sums assured and managing complex customer scenarios to support legacy and business planning for HNW individuals and families.
We aspire to help customers achieve financial security and safeguard their wealth for future generations.With a heritage spanning almost 180 years through Aegon and Transamerica, we have accumulated significant experience and knowledge in global life insurance.
We are part of Aegon, an international financial services holding company.
Aegon’s ambition is to build leading businesses that offer customers investment, protection, and retirement solutions, united by one single purpose: Helping people live their best lives.Proud of our past, we think for tomorrow.
We are constantly pioneering new and innovative ways to help customers grow and protect their wealth, and pass on legacies that last well into the future.
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✨ Smart • Intelligent • Private • Secure
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Unlock Your Executive Customer Potential: Insight & Career Growth Guide
Real-time Executive Customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Executive Customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 33396 jobs in Singapore and 27526 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Executive Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Transamerica Corporation is currently hiring and seeking a Executive, Customer Service to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Transamerica Corporation adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Executive, Customer Service Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Executive, Customer Service typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Executive, Customer Service interview at Transamerica Corporation, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Transamerica Corporation's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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