Ensure timely closure of classes (for Post-Course Team)
- Perform digital batching at end of each class.
- Support coordination of trainee transfer of classes.
- Submit attendances, assessment results, evaluation, and certificates into system.
- Submit details of classes as requested by funding agency during audits.
- Respond to corporate client requests for attendance or certificates.
- Support the processing of refunds.
- Record daily tasks completed for reporting.
Requirements:
- Diploma holder or equivalent qualifications
- Good complaint resolution skills will be an advantage.
- Good knowledge of supported courses will be an advantage.
- Good knowledge of training administration systems will be an advantage