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Executive / Senior Executive, Sales Support (Ocean Carrier) Job Opening In Singapore, Singapore – Now Hiring OCEAN NETWORK EXPRESS (SINGAPORE) PTE. LTD.

Executive / Senior Executive, Sales Support (Ocean Carrier)

    Singapore Jobs Expertini Expertini Singapore Jobs Other General Executive / Senior Executive, Sales Support (Ocean Carrier)

Job description

About the Role

  • Assist with tender management and agreements for Key account customers (BCO).

  • Ensure consistent service performance levels and strive for improvements when interacting with customers.

  • Able to leverage on the ONE internal system (ONEFORCE) for continuous improvement of service level.

  • Be proactive in coordinating communications with overseas account managers for actions in resolving issues.

  • Ensure timely and accurate updates of all the filing rates and contractual terms in the system for non-Tender, existing contracts and expiring rates.

  • Able to translate customer enquiries into booking data using the internal system.

  • Participate to drive digital adoption and deflection for organizational efficiency.

  • Able to analyze Sales KPI / KAR performance using the internal system.

  • Assist in any other ad-hoc assignments when required.

What we're looking for

  • Candidates must possess at least a Diploma / Degree in Shipping-related disciplines.

  • Minimum 2 years of container shipping operation working experience in a similar field is preferred.

  • Proficient in MS Office skills such as Excel, Word, and PowerPoint applications.

  • Possess interpersonal skills with a high level of integrity and professionalism.

  • Possess strong negotiation and analytical skills.

  • A team player who can work independently.

  • Self-motivated individual who is result-oriented and resilient in a fast-paced environment.

  • Only shortlisted candidates will be notified.

About Us

Ocean Network Express (ONE) is a global leader in the shipping industry, consistently ranked among the top 10 carriers worldwide.

As a subsidiary of this powerhouse, we are driven by our commitment to exceptional customer service and a sustainable future.

We believe in creating a positive impact, both for our clients and our community, which is why we proudly hold the Company of Good with 3 Hearts accreditation.

Required Skill Profession

Other General


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OCEAN NETWORK EXPRESS (SINGAPORE) PTE. LTD. adheres to the cultural norms as outlined by Expertini.

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1. Independence

2. Loyalty

3. Impartiapty

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7. Obeying Singapore laws and regulations

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