Executive Supply Chain Partner

Job description

Overview
About our role:
Executive Supply Chain Partner (ESCP) serves as a trusted advisor to our members (clients) who are SVPs, EVPs and CSCOs from Global 1000 organizations and government agencies.


The ESCP’s role is to engage each member-client, help identify mission critical priorities and key initiatives, and achieve specific enterprise goals.

Partnering with the members can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner business and technology insights on key initiatives, priorities, and implementations; and, in general, becoming a trusted partner for the SVP, EVP or CSCO.

With the support of their ESCP, our clients are able to achieve their goals more quickly and more cost effectively and with a higher assurance of success.


What you will do:
Responsibilities
Relationship Management
The ESCP manages up to 30 senior executive member relationships and participates in account planning with CSMs and Senior Account Executives.

These three individuals collectively and individually have responsibility for each assigned account.


The ESCP participates in all phases of the member life cycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.


Success is defined by executing a smooth hand-off from the sales team, regularly engaging the member in a substantive manner, creating a complete member profile, accurately identifying the member’s agenda, developing an engagement (value) plan, participating in quarterly account reviews and preparing value-added member meetings.


Sales and Marketing Support
The ESCP is responsible for member retention and for contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development and value demonstration activities.


Program Delivery
Define and deliver innovative solutions by assessing client member needs and developing a customized engagement value plan in accordance with the overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables.


Work with client members in a variety of industries to further their levels of supply chain maturity through delivery of insights, peer networking, and coaching.


Critique client strategies, guide clients in building their organizations, and assist in developing supply chain strategies, establishing priorities, and planning for implementation around key supply chain initiatives.


Establish and maintain working relationships with various internal groups to create a comprehensive, well designed sustainable set of key deliverables for clients (including targeted business and technology insights, personal coaching sessions, scripted analyst sessions, etc.).


Set up and facilitate member peer calls and/or meetings.


Develop and deliver virtual and face-to-face strategy meetings and workshops for clients.


Participate in relevant research communities to keep topic area knowledge current and share member experiences with analysts.


Facilitate member interaction and collaboration through the Supply Chain member community portal and assisted member connections.


Lead and participate in a mix of on-site and virtual roundtables, Gartner Briefings and other face-to-face events.


What you will need:
The ESCP must be a senior business executive and have demonstrated knowledge and experience in developing and delivering overall Supply Chain strategy, execution and performance improvement.

The ESCP will be an accomplished current or former Global VP, SVP, EVP of Supply Chain or CSCO who has managed a significant P&L, direct reports and a significant total number of associates.

The ESCP must have a broad base of expertise in Supply Chain Strategy and has driven change at all levels.


A university graduate (Masters preferred) with 20+ years of supply chain experience
10+ years’ experience working in a senior management role, such as a CSCO, SVP, EVP, or COO in a Supply Chain Executive level capacity; or 5+ years in the capacity with 5+ years in another Supply Chain Executive role, such as “Partner in Supply Chain Consulting”.


Cross industry experiences highly preferred, especially FMCG and Electronics
Multiple country experience is required, multiple region experience is preferred
Must have excellent interpersonal skills; demonstrate high levels of humility as well as have the ability and experience working with C level executives.


Strong reflective listening skills and the ability to adjust to client cues and needs
An in-depth understanding of Supply Chain industry and the role of the CSCO (including leadership, operations management, strategy and trends, use of metrics, etc.) as well as Senior Supply Chain Functional Executives
In depth understanding of the business value of Supply Chain and the alignment of Business and Supply Chain strategies.


Critical thinking and problem-solving skills to assess member situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate resources to help clients achieve business results
Ability to lead and manage ambiguous situations
Superior verbal and written communication skills and strong facilitation and presentation skills
Strong energy and commercial acumen
Collaboration with strong thought leadership
Strong time/project management skills
Willing to travel internationally up to 30%
#LI-Hybrid
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Who are we?
At Gartner, Inc.

(NYSE:IT), we guide the leaders who shape the world.


Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.


Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories.

We do important, interesting and substantive work that matters.

That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.

The bar is unapologetically high.

So is the impact you can have here.


What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally.

We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.

How far you go is driven by your passion and performance.


We hire remarkable people who collaborate and win as a team.

Together, our singular, unifying goal is to deliver results for our clients.


Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.


We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.

This is why, year after year, we are recognized worldwide as a great place to work.


What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.


In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.


Ready to grow your career with Gartner?

Join us.


The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.


Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.

You may request reasonable accommodations by calling Human Resources at or by sending an email to ApplicantAccommodations at Gartner dot com.


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