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Urgent! Executive/Senior Officer, Middle Office Job Opening In Singapore, Singapore – Now Hiring Raffles Medical Group Ltd

Executive/Senior Officer, Middle Office



Job description

Job Responsibilities:

  • Middle Office provides post-sales support to the Sales team and assists internal Operations teams especially Policy Administration and Claims team in interacting with Intermediaries and Client HR

  • Maintain close working relationship with Sales/Policy Admin/Claims/Compliance/Customer Care Teams and external parties (Intermediaries/Client HR) to ensure seamless flow of relevant information and co-ordination

  • Monitor service level achievements for selected clients

  • Attend to escalations with ability to mitigate and resolve issues of concern in relation to needs of Client HR and Intermediaries.

  • Assist in identifying, simplifying and streamlining processes for operation efficiency

  • Perform ad-hoc duties assigned by supervisor

Job Requirements:

  • Diploma in any discipline

  • At least 1 year of relevant experience in Employee Benefits Operations is preferred

  • Knowledge of health insurance products would be an advantage

  • Polite, tactful and service minded

  • Good communication skills

  • Able to work well independently and in teams

  • Proficiency in Microsoft Office

We regret that only shortlisted candidates will be contacted.


Required Skill Profession

Other General



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