Experience Manager

About Us:

At BYD by 1826, we're passionate about delivering extraordinary dining experiences in a vibrant and welcoming atmosphere.

As a leading name in the hospitality industry, we pride ourselves on our exceptional service and delicious menu offerings.

If you're looking to kickstart your career in the F&B industry and thrive in a supportive, fast-paced environment, we want you to join our team

Responsibilities:

• Assist in managing the entire restaurant, including manpower planning, inventory, and maintenance of the restaurant.
  
  Supervise a team of F&B members.
  
  
• Plan & schedule roster for the staff.
  
  
• Manage the F&B supplies.
  
  
• Resolving customer issues.
  
  
• Ensure and upkeep the highest level of customer service.
  
  
• Work closely with the events side to disseminate information to the service crew and ensure the smooth running of the events.
  
  
• Gather feedback from customers and report to higher management.
  
  
• Work with kitchen crew to ensure food quality
• Cashiering, opening and closing of the outlet
• Daily washing up of restaurant area to maintain the highest level of cleanliness & hygiene
• Maintenance of equipment for long-term use
• Any other ad hoc tasks assigned

Requirements

• Certificate/Diploma/Degree in any field
• 5 Years experience in F&B with supervisory role
• Ability to work in a fast-paced environment
• Service-oriented, customer-focused
• Process Food Safety & Hygiene certificate

What We Offer

• Competitive salary with performance-based incentives.
  
  

• A structured career path within our growing business.
  
  

• A collaborative and supportive in-house team environment.
  
  

• Training and professional development opportunities.
  
  

Ready to Join Us?

If you're excited about starting a career in the food and beverage industry and want to be part of a team that values your growth and success, apply now We can't wait to welcome you to BYD by 1826 and see what we can achieve together.

We regret to inform that only shortlisted candidates will be notified.