Urgent! External Relations Assistant Job Opening In Singapore, Singapore – Now Hiring DUKE BAKERY PTE. LTD.
Main Objective: Enhance store image externally, strengthen sales, and improve customer satisfaction.
Scope of Responsibilities:
o Develop training plans for sales techniques.
o Regularly organize training sessions for store staff on service etiquette, customer communication, and product recommendation skills.
o Monitor training outcomes, collect feedback, and refine training content.
o Follow up on customer complaints and feedback, and maintain customer service records.
o Develop and supervise standard customer service procedures in stores (e.g., greeting, order-taking, issue handling).
o Analyze customer satisfaction surveys and propose improvement measures.
o Assist the Operations Manager in communication with partners and suppliers.
o Participate in marketing campaigns (e.g., new product launches, membership events).
o Track and analyze data (sales performance, costs, wastage rates, complaint rates, etc.) to provide recommendations to the manager.
o Assist in designing and implementing staff incentive programs (e.g., sales competitions, reward mechanisms).
o Organize specialized training programs focused on Enhancing Customer Satisfaction, particularly targeting customer experience and sales skills.
o Replace or assist with frontline operations when manpower is insufficient.
Job Requirements:
o Diploma or above in Business, Marketing, Hospitality, or related disciplines.
o 1–2 years of experience in sales support, customer service, or training coordination, preferably in retail or F&B.
o Strong interpersonal and communication skills with a customer-oriented mindset.
o Experience in organizing training programs or staff workshops is an advantage.
o Analytical skills to interpret sales and customer feedback data.
o Creative thinking for developing incentive programs and supporting marketing campaigns.
o Proficient in MS Office and comfortable with preparing reports/presentations.
o Able to multitask, work independently, and support external communications with partners/suppliers.
o Willing to support store shifts when manpower is lacking.
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Unlock Your External Relations Potential: Insight & Career Growth Guide
Real-time External Relations Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for External Relations in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 863 jobs in Singapore and 743 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in External Relations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! DUKE BAKERY PTE. LTD. is currently hiring and seeking a External Relations Assistant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: External Relations Assistant Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DUKE BAKERY PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a External Relations Assistant Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for External Relations Assistant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your External Relations Assistant interview at DUKE BAKERY PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DUKE BAKERY PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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