Facilities Allocation Executive - up to 3.5k - 1 year

Job Specification

• Contract Duration: 1 year
• Location: Near Kallang area
• Working Hours: Mon–Fri, 9:00 AM – 6:30 PM

Job Description

• Manage and coordinate booking requests from organisations
• Allocate facilities based on stakeholder priorities
• Handle customer enquiries and resolve booking conflicts
• Track compliance with booking terms and collect payments
• Maintain booking records using Microsoft Excel
• Prepare reports and presentation slides for approvals
• Support user testing and admin tasks on the booking system
• Maintain SOPs for booking processes
• Manage the team's email inbox and respond promptly
• Handle quotations, feedback, and complaints professionally

Job Requirement

• Proficient in Microsoft Excel and Office
• Good communication and customer service skills
• Basic accounting knowledge
• At least 2 years of customer service experience (facility booking experience a plus)
• Able to work on weekends if needed