Facilities Maintenance Officer

Roles & Responsibilities

• Oversee general day-to-day management & operational of the business
• Responsible for sales target and KPIs include overall cost, i.e. food cost and labour cost
• Enhance the leadership and performance excellence o the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service
• Respond to the customer or team members comments and feedback professionally.
  
  Report, discuss and consult with Area Manager on the comments and feedback
• Ensure sufficient stock for daily operation; stocks and ingredients keep fresh and follow system
• Responsible and ensure factory safety, cleanliness, hygiene and keeping in high standards
• Ensure respective section in factory follow SOP manual and execute accordingly
• Responsible for factory workforce arrangement, scheduling and reporting shortage or excess of the workforce to Area Manager regularly
• Good knowledge about all food, able to explain clearly to team members during training
• Implement Strategies to boost staff attitude, morale and motivation
• Maintain food standard and quality control