Facilities Management Manager

• Acting as the single point of contact with all project personnel, ensuring alignment on IFM service delivery across all sites, and upholding compliance with contractual scope, SLAs, KPIs, HSSE, and quality requirements.
  
  
• Leading and supervising soft services operations across all project sites, covering cleaning, catering, waste management, front-of-house, security, pest control, landscaping, engineering, and workplace experience, as well as supporting occasional events.
  
  
• Managing both in-house teams and outsourced subcontractors to deliver services in line with scope, SLAs, KPIs, HSSE, and quality benchmarks, while driving cost efficiency and maintaining high service standards.
  
  
• Overseeing budgets, costs, and supplier contracts to ensure optimal value without compromising service delivery, while monitoring financial performance and preparing regular reports on budget utilization and contract performance.
  
  
• Initiating and implementing continuous improvement programs, including green cleaning practices, recycling, and sustainability initiatives.
  
  
• Acting as the focal point for client feedback, addressing workplace experience requirements and adjusting services as needed, while conducting service reviews and preparing performance dashboards and business review presentations.
  
  
• Ensuring adherence to all statutory, regulatory, and site-specific HSSE standards, providing timely reporting on safety compliance, incidents, and overall service performance.
  
  

Job Requirement:

• Possess at least a Diploma/Degree in Facilities Management, M&E, or related Engineering field.
  
  
• Min 5 years of management experience in a similar industry (Integrated Facilities Management).
  
  
• Able to work under pressure in a challenging, fast-paced environment
• Great people management, interpersonal, and problem-solving skills.
  
  
• Able to travel as part of the job requirement.
  
  
• Able to perform night work if necessary.