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Urgent! Family Outreach and Program Coordinator SGD2.5K - SGD3.2K 1-3 years Telesales Classroom Managem[...] Job Opening In Singapore, Singapore – Now Hiring Flokq

Family Outreach and Program Coordinator SGD2.5K SGD3.2K 1 3 years Telesales Classroom Managem[...]



Job description

Company Description
Glyph Community is a Singapore-registered charity dedicated to advancing opportunities for underprivileged children and youth.

Through structured weekly programmes based on our IPO framework and five pillars: Sports, Arts, Science & Tech, Life Skills, and Field Trips.

We provide holistic development for our beneficiaries.

We also offer after-school academic support to bridge learning gaps and ensure every child has access to quality education.


Role Overview
This role supports the full journey of a beneficiary-from first contact to enrolment, engagement, and renewal.

The Programme Coordinator ensures families have a smooth, caring experience while helping Glyph grow its reach through direct outreach and ecosystem partnerships.

The main KPI is the number of active beneficiaries.


Roles & Responsibilities
Daily Tasks
Respond to new and existing families via WhatsApp Business
Follow up with prospective beneficiaries through WhatsApp, phone calls, and occasional home visits
Maintain accurate daily attendance and activity records (Excel)
Update CRM entries (HubSpot) to reflect family status and engagement notes
Weekly Tasks
Teach and manage weekend enrichment classes for children
Conduct volunteer briefings and assign session roles
Oversee student attendance and collect feedback from families and volunteers
Manage centre operations: open, clean, and close the centre smoothly
Update weekly lesson slides (PowerPoint)
Track volunteer registration and attendance (Giving.sg, Excel)
Coordinate with social workers, government agencies, schools, and non-profits for beneficiary referrals and outreach partnerships
Monthly Tasks
Review and update curriculum slides for relevance and clarity
Design and send out the monthly family schedule and centre announcements (Canva, WhatsApp)
Ensure all administrative records-attendance, feedback, engagement-are up to date and organised
Track beneficiary engagement and handle semester renewals to maintain or grow enrolment
This role is ideal for someone who is people-first, clear-thinking, and unafraid to own both the details and the bigger picture.

Your success is measured by one thing above all: more children reached; more lives changed.


Application Process
As part of our selection process, all applicants are required to participate in a volunteering session to assess their suitability for engaging with our beneficiaries.


Work Schedule
Wednesday – Sunday: Work-from-Home
Saturday - Sunday: Teaching at the centre
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Required Skill Profession

Other General



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