We are seeking a customer and service-oriented Captain/ Supervisor to join our operations team at 1-Spring (Sol & Luna/ Kaarla Restaurant).
In this role, you will assist in leading daily restaurant operations, ensuring exceptional service, smooth coordination, and a memorable dining experience for every guest.
Job Responsibilities
- Assist the Outlet Manager in overseeing day-to-day restaurant operations to ensure efficient and smooth service.
- Uphold all service procedures and standards set by the outlet and the Food & Beverage Department.
- Complete all pre-opening preparations and ensure readiness for service.
- Maintain strong knowledge of the menu, including ingredients, preparation methods, and timings.
- Supervise and support team members during shifts, ensuring adequate staffing and high service standards.
- Recommend and promote menu items and specials to enhance the guest experience.
- Assist the Operations Manager in planning and managing restaurant activities.
- Perform cashiering duties and process transactions accurately.
- Manage event orders, ensuring timely preparation and delivery as per guest requirements.
- Conduct weekly inventory checks in line with departmental policies.
- Ensure cleanliness and orderliness of the section both during and after service.
- Uphold high standards of personal hygiene, grooming, and conduct.
- Perform other duties as assigned.
Job Requirements
- 2 to 3 years of relevant experience in the F&B or hospitality industry
- Positive attitude with a passion for delivering outstanding service.
- Strong interest in the food and beverage industry.
- Customer service-oriented, results-driven, and a strong team player.
- Excellent communication and interpersonal skills.
- Able to perform well in a fast-paced environment.
- Willing to work weekends and public holidays on a rotating shift schedule.