About the Role
We are seeking an experienced F&B Operations Manager to join our team.
The successful candidate will be responsible for providing exceptional customer service, managing the dining area, and collaborating with other teams to deliver seamless service.
Key Responsibilities:
- Support in Service Supervision: Assist senior waitstaff in overseeing the dining area and ensuring all service standards are upheld.
- Customer Service: Greet and welcome guests with warmth, present menu items, and offer recommendations based on customer preferences.
- Operational Support: Assist in setting up the dining area, maintaining cleanliness, and handling billing processes.
- Collaboration & Learning: Work closely with senior waitstaff, kitchen, and bar teams to coordinate service delivery and actively participate in training sessions.
Requirements:
- English: Proficiency in spoken and written English is required.
- Language Skills: Ability to communicate effectively with a diverse range of customers and team members.
- Related working experience in a Persian Restaurant (a plus)
- Willingness to work split shifts, weekends, and public holidays.