F&B Operations Manager

Job Summary

As a key member of our operational team, you will be responsible for supporting the Retail Director in ensuring seamless store operations.

Key responsibilities include strengthening profitability, maintaining high food quality and service standards, as well as managing a team of supervisors, crew leaders, and crew members.

The ideal candidate will possess excellent communication skills, fluency in English and Mandarin/Malay, and strong analytical, problem-solving, and organisational skills.

Additionally, experience in the F&B industry is an advantage, along with a degree qualification.

Key Responsibilities:

• Assist and deputise for the Retail Director in store operations.
  
  
• Strengthen profitability, maintain food quality and uphold service standards.
  
  
• Manage a team of supervisors, crew leaders and crew members.
  
  
• Ensure operations run smoothly, with effective manpower planning, scheduling and quality service.
  
  
• Enforce hygiene & safety requirements and company policies.