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F&B Operations Manager Job Opening In Singapore, Singapore – Now Hiring Plain Vanilla Bakery


Job description

Key Job Duties and Responsibilities

Daily Deliveries to Stores

  • Manage and oversee the timely and accurate packing and dispatch of daily production runs to internal points of sale.

  • Responsible for troubleshooting and resolving daily production run-related issues and supporting the stores in maintaining a healthy daily inventory level.

  • Manage communications channels with Logistics Coordinators and the Order Fulfillment Team to ensure smooth and efficient completion of deliveries to stores.

  • Oversee the accurate packing and timely dispatch of all store and hot kitchen requisitions.

PV Foods Inventory

  • Manage and oversee the packing process for all PV Foods inventory to achieve inventory quantities determined by Management in a timely fashion.

  • Responsible for ensuring that all packed PV Foods consistently meet the packaging requirements and standards as determined by Management.

  • Manage proper storage of all PV Foods inventory, including (i) maintaining the usable condition of existing stock, and (ii) tracking the shelf life of each production batch, to ensure timely sale of inventory within shelf life periods and minimize overall wastage due to expiry or damage.

E-commerce & 3P Sales

  • Manage overall process of order fulfilment for Same Day Orders, Advance Orders, third party orders, SmallBigEat orders and PV Foods orders to ensure timely and accurate packing and dispatch of orders.

  • Responsible for troubleshooting and solving order fulfilment related issues.

  • Responsible for ensuring the Order Fulfillment team meets customer service expectations in line with PV's brand experience guidelines.

  • Responsible for actively reducing customer complaints and customer service recovery issues.

  • Improve revenue performance for Same Day sales through cooperation with the Brand team in improving the user experience and order flow of the website.

  • Actively make suggestions to improve order fulfillment processes in order to improve the workflow or accuracy of the team.

  • Prepare Post Mortem reports in relation to order fulfillment processes for seasonal product campaigns.

General Inventory, Wastage, Logistics Costs

  • Oversee quarterly or annual stock take process for order fulfillment materials; responsible for maintaining adequate levels of supplies on a day-to-day basis
  • Responsible for reducing wastage of all order fulfillment-related inventory (including but not limited to packaging materials, PV Foods stock and bakes inventory)
  • Responsible for submission and managing of daily bakes requisition quantities.

  • Responsible for maintaining (and minimizing) third party logistics costs arising due to order fulfillment

Staffing.

Training & Team Compliance

  • Responsible for preparing and proposing staffing arrangements for the Order Fulfillment Team with direction from Management
  • Conduct training for the Order Fulfillment Team (new and existing members) to achieve the objectives above.

  • Responsible for updating SOP resources (including Playbook or order fulfillment guidelines)
  • Oversee overall cleanliness, tidiness of workstation, Packaging Room and other order fulfillment-related storage areas in line with government regulations and internal standards.

  • Ensure all SOP are met consistently by the Order Fulfillment Team in line with operational protocol and to achieve the brand experience guidelines.

  • Assist with performance appraisals for team members.

  • Any other duties that may be assigned.

Job requirements:

  • Degree/Diploma with 3-5 years of relevant working experience in the F&B industry.

  • Have good communication and interpersonal skills.

  • Able to work independently in a fast paced environment.

  • Willing to work on rotating shifts, weekends and public holidays.

  • Working location: 239 Pandan Loop #02-01, Food Concept, Singapore

Plain Vanilla Bakery it started out with a simple, earnest ambition to create and share some good old-fashioned cake with our local community; cake that was made with real wholesome ingredients, and was familiar and comforting.

In a world of mass-produced confections, we wanted to go back to basics and bake like our mums and grandmothers used to – moist red velvet cupcakes topped with vanilla buttercream, apple pound cake drizzled with caramel, decadent chocolate brownies, warm and fudgey on the inside.

The kind of scents, flavours, and textures that make us nostalgic for days gone by.

Pay: $ $ / month

Job Type: fulltime

Education: No education required

Work location: On-site

Required Skill Profession

Other General


  • Job Details

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Are You Looking for F&B Operations Manager Job?

Great news! is currently hiring and seeking a F&B Operations Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Plain Vanilla Bakery adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for F&B Operations Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for F&B Operations Manager?

Key qualifications for F&B Operations Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for F&B Operations Manager?

To improve your chances of getting hired for F&B Operations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for F&B Operations Manager Job Success

Plain Vanilla Bakery interview tips for F&B Operations Manager

Here are some tips to help you prepare for and ace your F&B Operations Manager job interview:

Before the Interview:

Research: Learn about the Plain Vanilla Bakery's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your F&B Operations Manager interview at Plain Vanilla Bakery, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Plain Vanilla Bakery's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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